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Workspace/interface turned white, it will not change back to grey in preferences interface panel.

New Here ,
Sep 19, 2015 Sep 19, 2015

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In Illustrator (most recent up to date version), I did a shortcut and accidentally turned my workspace to white.  I went to preferences ->user interface ->brightness and changed the color.  It changes the interface except for the workspace color, it remains white. However; if I open a new document it does change to the appropriate color.  I just don't want to copy and paste all my work to a new document.  This happened at work on a PC. When I brought the file home I opened it on a IMAC with the same issue. 

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correct answers 4 Correct answers

New Here , Mar 03, 2017 Mar 03, 2017

Problem solved guys!

Go to View > Pixel Preview > work space goes to normal

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New Here , Jul 28, 2018 Jul 28, 2018

Worked = Ctrl+Shift+H

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New Here , May 11, 2022 May 11, 2022

And on a Mac it's Command + Shift +H. THANK YOU!

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Community Beginner , Aug 13, 2023 Aug 13, 2023

Worked=Ctrl+Y

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Community Expert ,
Sep 19, 2015 Sep 19, 2015

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Try the toggle for Overview Preview which is Cmd-Opt-Shift-Y. Here are two views one with it on and one with it off.

Screen Shot 2015-09-19 at 12.08.02 PM.png

Screen Shot 2015-09-19 at 12.08.30 PM.png

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New Here ,
Sep 20, 2015 Sep 20, 2015

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I tried all preview modes with no success, stays white.  I think I'll just copy work into new document.   Really strange.

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Community Beginner ,
Sep 25, 2020 Sep 25, 2020

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Thank you! Turning off the overprint preview worked for me. 

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New Here ,
Nov 02, 2015 Nov 02, 2015

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same happened to me just now. it is not the user interface setting, because that is still set to grey. i dont understand this!? would love to know the reason.

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New Here ,
Oct 25, 2022 Oct 25, 2022

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I tried Command+Shift+H and worked for me. Try it out.

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New Here ,
Nov 03, 2022 Nov 03, 2022

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It works! Thank you.

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New Here ,
Feb 16, 2016 Feb 16, 2016

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I just had this problem and I was able to solve it by toggling hide artboards with command + shift + H.

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New Here ,
Jul 28, 2018 Jul 28, 2018

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Worked = Ctrl+Shift+H

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Community Beginner ,
Nov 21, 2018 Nov 21, 2018

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You saved me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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New Here ,
Mar 29, 2020 Mar 29, 2020

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thnx! but why is that? is there a way to change it mannually or is it a programming error?

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New Here ,
Jul 05, 2023 Jul 05, 2023

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No. It is not a programming error. Maybe you mistakenly hide the artboard by pressing the same command Ctrl+shift+H. You can do it manually by going to View menu and Show Artboard

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New Here ,
May 11, 2022 May 11, 2022

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And on a Mac it's Command + Shift +H. THANK YOU!

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New Here ,
May 23, 2022 May 23, 2022

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Thank you! 

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New Here ,
Nov 21, 2023 Nov 21, 2023

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Thank you

 

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Community Beginner ,
Apr 04, 2024 Apr 04, 2024

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OMG thank you!!!!!  

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New Here ,
Mar 03, 2017 Mar 03, 2017

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Problem solved guys!

Go to View > Pixel Preview > work space goes to normal

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Thank you!! Same thing happened to me 🙂

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New Here ,
Jan 22, 2022 Jan 22, 2022

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Thank you, you just saved our project!

 

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New Here ,
Aug 29, 2018 Aug 29, 2018

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yea it did work...thanks a lot 

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New Here ,
Oct 11, 2019 Oct 11, 2019

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Control + Shift + H

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Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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I love you stately guy............. I got it to work, finally

 

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New Here ,
Mar 02, 2020 Mar 02, 2020

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Thanks a lot MAN!!!!!!!

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Explorer ,
Jul 20, 2020 Jul 20, 2020

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It happened to me just now. Thanks for this. It worked! 

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New Here ,
Sep 30, 2020 Sep 30, 2020

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Please help! I tried ctrl+shift +H and I tried clicking pixel preview, and overprint preview.  Is there any other reason it could be locked in this mode?  I can't see half of my artwork now.

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