Problem saving artboards

New Here ,
Jul 22, 2021 Jul 22, 2021

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Hi, I would like to ask about my problem to save the artboard on ai iPad. Originally I drew a vector on Fresco then transferred to ai for fixing lines. But the shaped tool hasn't work properly then bugged. I'm not able to save my drawing overnight from yesterday. Can I uninstall the app then reinstall? Do I lost my projects on my ai?

Many thanks 

 

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Import and export, Tools

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Adobe Community Professional ,
Jul 22, 2021 Jul 22, 2021

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The project should be saved to your device or to the cloud, you should still be able to access after an uninstall and reinstall. If you're not able to save it beforehand though then it's very likely that changes will be lost.

You might be able to pick it up in some sort of temp/history area, but I'm not too sure about that.

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New Here ,
Jul 23, 2021 Jul 23, 2021

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Thank you for the message!
I wasn’t able to save it, but I tried to uninstall and reinstall my ai app. Fortunately it was successful to keep all my projects on ai.

Kind regards

Waka

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