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The keyboard on IPad does not appear

New Here ,
Sep 01, 2021 Sep 01, 2021

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Hi everyone,

 

Im

since a few days from now, when I try to use he text tool, the keyboard doesn't appear, so basically I'm completely unable to write (or even edit previous texts).

Before this happened, If I pressed the keyboard button under the text area, an the keyboard appeared. Also if I double tapped the text.

 

Is someone else having  this same problem? How can I fix it!

 

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correct answers 1 Correct answer

New Here , Jun 18, 2022 Jun 18, 2022

I deleted the Illustrator app from my iPad and redownloaded it.  I now see the keyboard functioning as normal.

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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What if you shut down the iPad and restart it?

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New Here ,
Sep 01, 2021 Sep 01, 2021

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Hi Monika,

Already tried to shut down the IPad, but no luck 😞

 

Thanks for the suggestion!

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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There are some input elements in the bottom of your screen. What do they do?

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New Here ,
Mar 20, 2022 Mar 20, 2022

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I have the same issue. When pressing the keyboard icon below the text box (image one) no keyboard option pops up. When pressing and holding the icon you are met with the text "show keyboard," but you are not redirected to the keyboard. In short, the button for the keyboard does not show no matter what you do to it. 16E45F9F-268D-4349-B40D-EFD371E5A15C.jpeg89920346-5F99-46A1-886B-3D849C75595E.png

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Community Expert ,
Mar 20, 2022 Mar 20, 2022

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I normally have an external keyboard connected to my iPad, so I've generally just used that. But when you don't have one or it isn't connected:

 

When you tap the keyboard icon, the arrow should switch to pointing downward, and the properties panel should close. Then you should see the Apple Pencil icon.

01.png

 

Tap the Apple Pencil icon to open yet another panel that has a keyboard icon.

 

02.png

 

Tapping THAT keyboard icon brings up the on-screen keyboard.

 

03.png

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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Hi @Miguel Ángel5C7E  and @defaultlpj2j653wvmd , 

I got it work a slightly different way than Michael. I disconnected my external keyboard and put away my Pencil for testing purposes. My text frame looked like yours and I also had no keyboard.

 

EC22CD8E-CDFC-4DC7-B088-36FD52F4BDEE.jpeg

 

I then double-tapped the text and got the keyboard. The keyboard shows up when text is selected or I have an insertion point. It disappears when I tap away from the text and only have the frame selected with selection handles as in your screen shot.

 

E9C04AC4-0134-466F-8E25-7B72F06DFB18.png

 

Try selecting the text and let us know if the keyboard shows up.

 

Jane

 

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New Here ,
Oct 17, 2022 Oct 17, 2022

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LATEST

this is the way it is supposed to work. this was not a solution to the indicated issue. you're just describing  the normal expected behavior for the keyboard. 

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New Here ,
Jun 18, 2022 Jun 18, 2022

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I deleted the Illustrator app from my iPad and redownloaded it.  I now see the keyboard functioning as normal.

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