Error "The Dimension of this page are out of range"

New Here ,
Jan 06, 2008 Jan 06, 2008

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Please help me with this error i continue to get while attempting to save my work in Illustrator CS3

"Acrobat PDF Format is having difficulties. The dimension of this page are out of range"

The original artwork was massive so i figured it could have been because of the size. I scaled the artwork down by 70% but got the same message. I then created a new document which was A3 in size, I copied the artwork over to the new A3 doc in a single layer but the error still continues.

I have never seen this kind of error before and i cannot work out how to solve the issue - I need to save this work!

Please help
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correct answers 1 Correct Answer

Community Beginner , Feb 12, 2018 Feb 12, 2018
Hey guys - I never had an issue doing billboard layouts, but just found this thread after searching this error while trying to create a PDF of a 3-page letter sized (8.5" x 11") document. The problem was a tiny dot of a page created in error at some point - I could barely see it without zooming in. Rather than too large, the page in the document was too small. If anyone finds this in the future, take a look - your problem may be solved as easily as finding and deleting an erroneous page in your ...

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Adobe Community Professional ,
Jan 07, 2008 Jan 07, 2008

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Corey,

Are you sure there is no outlying artwork (or something else, more likely)? A Ctrl+A would reveal it.

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New Here ,
Feb 04, 2008 Feb 04, 2008

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Check if there is a selection with the crop tool (Shift-O Tool). Probably the whole area is selected, which causes the error. Select page should solve the problem.

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New Here ,
Oct 07, 2015 Oct 07, 2015

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Without trying to sound thick I am having this same issue but am unsure how I select page. I have tried apple D to deselect but no joy. Please help

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New Here ,
Mar 10, 2008 Mar 10, 2008

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Just to verify charangos' solution. Phantom crops on the page are the problem. Just follow his advice Thanks for the tip.
G

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New Here ,
May 18, 2020 May 18, 2020

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I did the shift- O and it selected the art board. but still said the dimensions are out of range. could you help me please. I have a huge project due tomorrow. id be very greatful.

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New Here ,
Apr 15, 2008 Apr 15, 2008

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Hi,

I have a similar problem with a page with 5400 mm width. I have no Crop Selection on the page.
Every time I try to save as a PDF an error message pops up: "Acrobat PDF file Format is having difficulties. The dimensions of this page are out-of-range."

I tryed to reduce the page dimensions until it worul let me save as a PDF file.
With a 5050 mm widht the PDF could be saved. So I must conclude the PDF must have a widht (and hight) limit to be able to export.

My "solution" was to reduce the size to 50%, save the PDF and inform the printer of this reduction.

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Community Beginner ,
Apr 06, 2017 Apr 06, 2017

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Wow  You are lifesaver! Appreciated!

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Community Beginner ,
Apr 27, 2020 Apr 27, 2020

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Maximum of 5050mm was the key.

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Community Beginner ,
Sep 30, 2020 Sep 30, 2020

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Thank you, Pedro, this was the perfect solution. It would have helped if Adobe just said documents greater than 5050mm won't save to PDF, then I would have known instead of wasting hours looking for a solution.

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New Here ,
Oct 15, 2020 Oct 15, 2020

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Please pin this solution!!! Such a life saver oh my goodness!! Thank you a million!!!!! 

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New Here ,
May 25, 2021 May 25, 2021

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why are you guys using mm as the dimensions? 

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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LATEST
quote

why are you guys using mm as the dimensions? 


By @hoodroki

 

Because metric is the standard in most parts of the world.

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New Here ,
Jun 08, 2008 Jun 08, 2008

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+++ thank you charango. you solved the problem i have been stressing about for the last half hour, yay~!!! :)

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Explorer ,
Oct 16, 2015 Oct 16, 2015

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Same problem here... No outlying artwork.

Please do not ask me to scale, it will cause problems

ADOBE, WHERE ARE YOU?

YOU DINOSAURS.....

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Adobe Community Professional ,
Oct 16, 2015 Oct 16, 2015

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Koen,

can you try to explain what your problem is?

Screen dumps with everything selected will help.

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New Here ,
May 08, 2018 May 08, 2018

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I had NOTHING outside the "range" and was only trying to save smaller dimension work but was still getting this error when I was trying to save (tried different formats - .ai, .eps, & .pdf - error every time.) I couldn't figure it out but then I just started trying random things, I unlocked all my layers and moved the entire art board over a bit. I then tried saving (with the art board selected) as .ai and I unchecked "include linked files" & "embed ICC profiles" and it worked! I don't know if it was just a temporary glitch (I had left them unsaved overnight and came back in the morning to try again) or if any of these tips could help someone out there in a similar situation, give them a try.

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Community Beginner ,
Nov 13, 2015 Nov 13, 2015

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Is there a solution to this yet? I've checked everything above. I've resized my artwork to half size same with artboard, page is still out of range. Weird thing is it was saving fine all day yesterday now I make 2 stoke changes and suddenly I'm locked out from saving my work.

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New Here ,
Nov 17, 2015 Nov 17, 2015

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I too have the same problem - saving out a super long doc that was bigger than the canvas, shrunk it down, and regardless of how much I shrink it down it still gives me an out of range error and wont let me save the work. Any help Adobe? Loyal Illustrator user for over 20 years. Feeling frustrated. Screens dumps at your request.

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Community Beginner ,
Dec 14, 2015 Dec 14, 2015

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This happens to me too. But if I choose to save it without bleeds, the artwork is saved without any problem.

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Community Beginner ,
Dec 14, 2015 Dec 14, 2015

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EDiT: This happens as the artwork sizes are large enough. I chose to save with bleeds but without crop marks and it was saved fine. My artboard was 506x35.

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Contributor ,
Jul 14, 2017 Jul 14, 2017

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Does Adobe understand that designers use Illustrator and InDesign to create BILLBOARDS? Why do vector layout and illustration programs need to have canvas size limits smaller than a billboard? The larger issue at hand is that no one should have to be creating artwork at 50%, 33% etc., and then having to explain to their printer that it needs to be blown up 200%. This is absurd and would be easy for Adobe to solve. NINE YEARS AND NOTHING DONE ABOUT THIS.

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New Here ,
Oct 16, 2017 Oct 16, 2017

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Agree with ShaneH please let us have whatever size we want, this is a vector program!

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New Here ,
Jan 17, 2018 Jan 17, 2018

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What is happening it's LITERALLY 10 years after the initial inquiry and this is still unresolved? I've got a massive doc I need to save as a pdf Help!

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New Here ,
Feb 08, 2018 Feb 08, 2018

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Having the same issue here...

No phantom crops, even shrunk the artwork down by 10%. Nothing is working.

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