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_Corey_Kristensen_
Participant
January 7, 2008
Answered

Error "The Dimension of this page are out of range"

  • January 7, 2008
  • 37 replies
  • 351030 views
Please help me with this error i continue to get while attempting to save my work in Illustrator CS3

"Acrobat PDF Format is having difficulties. The dimension of this page are out of range"

The original artwork was massive so i figured it could have been because of the size. I scaled the artwork down by 70% but got the same message. I then created a new document which was A3 in size, I copied the artwork over to the new A3 doc in a single layer but the error still continues.

I have never seen this kind of error before and i cannot work out how to solve the issue - I need to save this work!

Please help
    Correct answer brenth94186583

    UPDATE  do not delete the large artboard or the canvas will shrink again.  Just  change you page range when you save as a PDF

     

    Solution:  Create a NEW Document in Illustrator and NEW Art board 2x larger than you need.   EXAMPLE 5500 mm are need make the 11000 mm.    Then create a new Art board at change it to the correct size you desire.   

    Add Artwork. Save as PDF.  Problem Solved

    You will notice the background Canvas area is at the 11000 mm size.  

    37 replies

    Sammy W.
    Sammy W.
    Participant
    March 3, 2025

    Hi friends, I tried another way. And worked! (my artboard is 5,2 meters x 3 meters )
    1- in ilustrator export the file to JPG CMYK (I tried TIFF but didn't work)
    2 - open the JPG in photoshop
    3- export to PDF photoshop X1-A (without PSD editing capabilities).

     

    Hope to helped someone.

    lukeh33568400
    lukeh33568400
    Participant
    January 12, 2025

    This happened to me and I discovered I had an additional tiny artboard that I had accidently created and was too small to create a PDF. Once I deleted this, I was able to create my PDF as normal. 

     

    B
    bazil_8046
    Participant
    October 22, 2024

    Divide artboard size by for instance if your artwork is on 5.75m by 1.8m, design on artboard size 2.75 x 0.85m

    you can increase later from photoshop or your ripping software during production

    Save as pdf will work

    S
    Sean35952468kd1w
    Participant
    March 8, 2024

    maximize the size of the artboard to maxamize the canvas size when createing the document. once thats done change your artboard size this allows you to have enough space from the canvas allowing it to save.

      brenth94186583
      brenth94186583
      Participant
      April 18, 2023

      Solution:  Create a NEW Document in Illustrator and NEW Art board 2x larger than you need.   EXAMPLE 5500 mm are need make the 11000 mm.    Then create a new Art board at change it to the correct size you desire.   Delete the other art board.   

      Add Artwork. Save as PDF.  Problem Solved

      You will notice the background Canvas area is at the 11000 mm size.  

       

        brenth94186583
        brenth94186583Correct answer
        Participant
        April 18, 2023

        UPDATE  do not delete the large artboard or the canvas will shrink again.  Just  change you page range when you save as a PDF

         

        Solution:  Create a NEW Document in Illustrator and NEW Art board 2x larger than you need.   EXAMPLE 5500 mm are need make the 11000 mm.    Then create a new Art board at change it to the correct size you desire.   

        Add Artwork. Save as PDF.  Problem Solved

        You will notice the background Canvas area is at the 11000 mm size.  

          V
          vmagic118
          Participant
          March 21, 2023

          Just in case nothing here worked, I was trying to save a pdf out of Illustrator, I kept getting page out of range. could not figure what it was. Well turns out to be a stray artbox that I did not see that was causing it. I got rid of the stray artbox and everything went back to normal.

           

            T
            toml23057805
            Participant
            November 29, 2022

            Hi- THE fix for this issue:

            Save as

            In the dialogue box, uncheck "Create PDF compatible file"

            Save should now save with no error message. Works 100% of the time for me.

              B
              Brenda27786182b42q
              Participating Frequently
              January 3, 2023

              Where is the SAVE AS and teh dialogue box - uncheck - "Create PDF compatible file" - I can't find it anywhere and have looked through everything?????????????????????????????????????????????????

              Monika Gause
              Community Expert
              Monika GauseCommunity Expert
              Community Expert
              January 3, 2023
              quote

              Where is the SAVE AS and teh dialogue box - uncheck - "Create PDF compatible file" - I can't find it anywhere and have looked through everything?????????????????????????????????????????????????


              By @Brenda27786182b42q

               

              File > Save as doesn't exist?

              The "Create PDF compatible file" is in the second dialogbox. In the first one you enter the name and location. Then click OK, then set the options in the 2nd one

              J
              Jacqueline26304647khx8
              Participant
              September 26, 2022

              My quick hack for this:

              1. Close your file

              2. Right click on the file thumbnail

              3. Open with Acrobat Reader (or any PDF reader)

              4. Save as - (save your new PDF file)

                N
                NinaTankardina
                Participant
                August 24, 2022

                Solved by creating a file new, copying the content from the previous file and save this new one as pdf. If it was a tiny artboards issue, it could have been simple though, but there weren`t any))

                  S
                  shihab99
                  Participant
                  June 20, 2022

                  Hi,

                  I have the same problem and I solve it by قeduce the size of the workspace. then it work fine

                   

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