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Is CS6 compatible with OS X El Capitan? Specifically Illustrator and Photoshop., Is CS6 compatible with OS X El Capitan? Specifically Illustrator and Photoshop.

New Here ,
Sep 30, 2015 Sep 30, 2015

Before I update  my MacBook to OS X El Capitan, I want to make sure I'll be able to use Photoshop and Illustrator (CS6 - updating to CC is currently not an option for me). Thanks!

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correct answers 1 Correct answer

Adobe Employee , Mar 18, 2016 Mar 18, 2016

Hi,

Illustrator CS6 is not officially supported on OSX El Capitan.

Refer to the system requiements here: System requirements | Adobe Illustrator

-- Ashutosh

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replies 184 Replies 184
New Here ,
Feb 06, 2016 Feb 06, 2016

Similar to this, I upgrade one device at a time. This time my iMac. Ibook still on 10:10. My fall back was almost to go back to my 14" iBook and hook up to my spare monitor. I did, however find out that my indesign cs6 version was 8.0.1. I found an 8.0.2 version that came out in 2013 so updated that. I rebooted and it took forever to open indesign with about 20 minutes of updates of plugins and other stuff. I have since been up and running for  rest of yesterday and today so far. I am able to undo now and my pms color from yesterday is till in the swatches pallet. I did not think an update from 2013 would help my issue, but keeping my fingers crossed.

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Explorer ,
Feb 06, 2016 Feb 06, 2016

Final say - I didn't mention in my first post: other Mac forums advise proper clean installing el capitan on a completely erased HD. And then clean installing all legacy software afterwards. I didn't do this first time round and CS6 didn't work. I simply installed El cap like most people do normally - as a download and CS6 (and other software) would not work. So I then followed the forum advice, erased a drive and installed the new system and legacy software on to a blank drive.

Under those conditions, CS6 AI,  PS and Indd work on el cap. But slow. Therefore I decided to leave CS6 on the mavericks HD. Works for me at least.

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Explorer ,
Feb 07, 2016 Feb 07, 2016

I have a brand new iMac.  The only thing on it when CS4 was installed was Microsoft Office.  Mine was installed on about as clean a machine as you can get.

I've spent a fortune on the Adobe Creative Suite, first CS2, then CS4, and then I had to buy it again when I switched to Apple.  If there were new regular software, I would probably bite the bullet and get it.

For people who work for large companies and can get the subscription service paid for by someone else, it is probably all right.  But for home users and small businesses, and nonprofits, that $600 a year cost is overwhelming.  I think Adobe owes something to its loyal customers, and the kind of bug Illustrator has, not being able to read the new file system and crashing on "Save," should be fixed, especially when it must be an inherent bug since it does not occur in Photoshop and InDesign.

I'm wondering if the subscription software would even work.  Or, if I just went to replace the one bad program and got the new Illustrator by subscription, would it work with the other components of the CS4 software?

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New Here ,
Apr 09, 2016 Apr 09, 2016

Oh man this is so not encouraging at all.  I just bought my iMac with El Capitan and the totally told me that it was compatible with CS6.

Well now I'm stuck. WTH do I do now?

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Explorer ,
Apr 10, 2016 Apr 10, 2016

I just got the iMac with El Capitan, too.  It all depends what you are using in CS6.  I have CS4, and I have problems, but they are manageable, and irritating, to do my newsletter.

InDesign works fairly well for most of it.  The one I use that has the most problems is Illustrator.  It crashes when you try to place, open, or save a file-- if you use the shortcut.  If you start at Documents on the left and work your way through the file structure instead of using the shortcut, you can do it.   Photoshop works pretty much as it should, except when you switch to another program, it sometimes crashes.  If you save before switching, it seems to be okay.  Acrobat seems to work all right.

Is all this terribly annoying? It certainly is, but to do basic things, you can use the suite. 

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Participant ,
Nov 07, 2017 Nov 07, 2017

I know that since this discussion thread has started, some very refined and patched builds of Mac OS X El Capitan have been released.  I have been running my permanent licensed version of Adobe CS6 under Yosemiti for a few years.  It was only in October, 2017 that I upgrade installed El Capitan on top of my Yosemiti installation on my 2009 Macbook Pro, with 64-bit memory architecture and my CS6 apps already installed.  I’m so late in the time table here but, all my Adobe apps worked fine but I had to re-activate my CS 6 apps as if I had just reinstalled them for the first time.

My 2009 Mac Pro is getting a replacement internal hard drive soon so, I will install El Capitan and install CS6.  Since El Capitan upgrade installed on my Mac Book Pro and gave me such clean performance, as if I had clean installed, I was thinking of Installing Snow Leopard on my new hard drive, on my 2009 Mac Pro, re-install CS6, and InDesign CS4 and CS3, along with Quark Xpress 8 and Office 2008.  Then I would run all the software updaters for all of these apps until every app is updated as far as they will go. After that, I would then upgrade install El Capitan on top the Snow Leopard installation with all of my apps already updated. I thought this might allow my Adobe Apps to auto update when they usually cannot auto update in later versions of Mac OS like Mountain Lion, Mavericks, and Yosemite.

Running CS6 on machines that can never upgrade past Al Capitan works fine for me since I still need Macs that can read my 17 years of archived jobs on optical CD-R and DVD-R media.  I don't need a new Mac that does not come with a DVD-R drive or SD card reader.  I don't plan to ever rent software from Adobe so, I'll use Adobe CS6 until Affinity comes out with second and third generations of their page layout app, photo editing app, and vector drawing app.  These programs will be optimized for the latest shipping new Macs of the future.

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Contributor ,
Nov 08, 2017 Nov 08, 2017

Well the question I always have is whether the upgrade will run the incredibly taxing and high end uses that I currently enjoy with Snow Leopard. Sure - Adobe CS might open apps without crashing too much - but will they run fast and furious? Can I have an indesign 32 page book open and switch easily to the 7 open Photoshop files without a hitch?

That's why I refrain from upgrading. If it ain't broken, don't fix it.

I'm thinking now since the latest Sierra has made so many previous systems obsolete, I'm just gonna disconnect or 'air gap' my 2009 early Mac Pro that runs flawlessly and fast and all the expensive software and just use an iPad with keyboard for all the email.

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Participant ,
Nov 08, 2017 Nov 08, 2017

Mac OS X El Capitan is kind of a modern day version of Snow Leopard.  It's that last OS upgrade to support number of older 64 bit memory architecture Macs, like my 2009 Mac Pro and 2009 Macbook Pro but, it's a very fast and optimizing upgrade, just as Snow Leopard was back in the day.  So, Apple made sure that the last supported upgrade for the first generation of Intel Macs, Snow Leopard, was the most fast and optimized upgrade and they are doing the same with El CapitanEl Capitan is the last available upgrade for my 2009 machines but it makes my Adobe CS6 apps launch faster and it fixes the mail app problems that plagued Mail app in Yosemiti.  In the last eight years, Snow Leopard, Mountain Lion, and El Capitan seemed to have been very fast and optimized OS releases.

Yosemite was a pocky dog but El Capitan is fast.  I like to use Yosemiti or later so that my iPhone text messages can be forwarded to my Mac Pro and Macbook Pro.  Now I enjoy that feature in a much faster version of the Mac OS, El Capitan.

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Community Beginner ,
Nov 25, 2017 Nov 25, 2017

So where do we stand?

Will CS6 operate on El Capitan?

If you're using the above combination, please comment, and are there any issues?

Larry

Yosemite

CS3

2015 MacBook Pro Retina

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Participant ,
Jan 18, 2018 Jan 18, 2018

I run CS6 on Sierra, it doesn't work for others though.

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Participant ,
Feb 15, 2018 Feb 15, 2018

Yes. Adobe CS6 runs perfectly fine on El Capitan and faster than with Yosemiti but, it has stability only with Font Agent Pro removed.  Font Agent Pro 6.5 rendered InDesign CS6 unusable.  I removed all elements and components of Font Agent Pro from my system.  Now I just use Apple Font Book to manually install the fonts that I need.  My pre press friend is having success running InDesign under El Capitan, Sierra, and High Sierra using Suitcase Fusion.

Office 2008 will not install at all under El Capitan and InDesign CS3 will install under El Capitan but the InDesign CS3 updates will not work, even if you manually download an install the IDCS3 updates.

In order to get Office 2008 and InDesign CS3 installed and running under El Capitan, I installed Snow Leopard on my new internal boot drive, ran all the updates and then, I installed Office 2008 and InDesign CS3 and all the software updates for those programs.  Then I installed El Capitan on top of Snow Leopard.  Office 2008 runs under El Capitan but not as quick and as fluid as it did under Snow Leopard and Lion. InDesign CS3 would only run under El Capitan after I installed Legacy Java with the Java macOS 2017-001 Installer.  Now InDesign CS3 works stable and quick under El Capitan. I have a regular customer that is counting on me to participate in their InDesign CS3 workflow but, all the rest of my design and production for print jobs are done with CS6 and InDesign CS6.

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

Well, I recently upgraded to El Capitan and CS 6 works fairly well. Occasionally, in Photoshop, the keyboard quits so I have to restart to get it to work again, pain. But doesn't happen often.

BTW, what is Font Agent Pro 6.5?

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Participant ,
Feb 15, 2018 Feb 15, 2018

Suitcase Fusion and Font Agent Pro are font utilities. When they work as intended, they auto-activate the fonts that are in your document when you open the files.  Apple has been coming out with new Mac OS versions once every year and it is getting harder for these font utility companies to keep up with the ever changing compatibility requirements.

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Community Beginner ,
Feb 16, 2018 Feb 16, 2018

cgrscott,

thanks, that's kinda what I thought.

BTW, how can I change my signature/email, etc. I've tried everything on my profile and must be missing it. Thanks

Larry

CS6

MacBook Pro 2015

El Capitan

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Participant ,
Feb 16, 2018 Feb 16, 2018

Log into your Adobe Community Account and click on your profile icon on the upper right hand corner.  In your profile click on the "Actions" pull-down menu and select "Edit communities profile."

email replace.png

[personal data blocked out by forum moderator]

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Community Beginner ,
Feb 18, 2018 Feb 18, 2018

Robert,

Cant find email edit and signature edit in the Community Profile, what am I missing?

Larry

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Explorer ,
Dec 23, 2015 Dec 23, 2015

While we'll probably reluctantly switch to CC, to continue using Flash. We have already switched our photo editing and vector illustration to the products you mention, and we're not dissapointed. I feel our business has got a sence of direction again after feeling very dispondent since CS stopped. (Almost considered jacking it all in).

I personally don't like Adobe's vision of a CC only world. However since they stopped selling perpetual product licences, it has meant they are no longer a monopoly and allowed competition to move in with non subscription alternatives. I believe this is good for customers choice generally. There's lots of room for many different players, including Adobe who continue to create great Apps for those that like the subscription model. I can't wait to check out Publisher as well as the new features in Adobe Animate in 2016. The future is starting to look bright again 🙂 Happy New Year

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New Here ,
Nov 02, 2015 Nov 02, 2015

Illustrator does not work for me and asks for Java 6.  Indesign is working fine.  Adobe needs to support its products better.  Live Chat is useless. 

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Guest
Nov 09, 2015 Nov 09, 2015

Is interesting how Adobe chooses to ignore everyone here and this problem.  No one from Adobe has posted anything here.  They don't even try to help.  I guess customers don't mean much to Adobe nowadays.

Very disappointing!

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New Here ,
Nov 10, 2015 Nov 10, 2015

The El Capitan upgrade crashed my (Macbook Pro) system, forced me to buy another system, won't access my previous creative suites and deleted all of my app licenses while being migrated. Neither Apple or Adobe will take liability and have left me without any creative applications. My business has suffered greatly and put me in financial hearthship. This upgrade sucks!!! Everyone at Apple or Adobe says "Sorry, you're on your own". I lost over $2,000.00 in applications. The upgrade only works on newer model Macs. USE AT YOUR OWN RISK!!!! I ACTUALLY THINK THE NEW UPGRADE IS A MARKETING GIMMICK TO FORCE USERS OF OLDER OS/OPERATING SYSTEMS TO UPGRADE. BUYER BEWARE!!!

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New Here ,
Feb 18, 2016 Feb 18, 2016

I am spending more time trying to fix Adobe Indesign than I am keeping up with my business. I have serious problems with adobe and do not think they even care about us folks trying to use their desktop product since subscriptions started. It's like we are invisible. I hope someone comes up with a program to take them on. In meantime I will keep troubleshooting my problems of disappearing font menus, type that disappears in a text box and I have to select all and make it black to get it back! Adobe...WHERE ARE YOU!!

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Explorer ,
Feb 18, 2016 Feb 18, 2016

I've been thinking about this a lot.  New features should not be available to people with older versions of the Creative Suite, but obvious bugs, like the plug-in and saving crashes in Illustrator should be fixed.

I keep get a message that, "QuickTime and a decompressor are needed to see this picture," and I did move the two files out of the unused folder in the library.  This is one I still need a work-around for.  I have to open the photos in InDesign or Photoshop and then move them over to Illustrator, which is quite a waste of time. 

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Participant ,
Dec 07, 2015 Dec 07, 2015

Got CS6 running....s l o w l y...

Fonts are not activating now. We use Extensis Universal Type Server.

The only way I got fonts to load was placing locally in Library/fonts.

......sort of defeats the purpose of using font management.

Anyone having font related issues CS6/10.11?

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Community Beginner ,
Dec 13, 2015 Dec 13, 2015

On my MacBook Pro 2011, installed El Capitan a few days ago and my Photoshop CS6 hangs at loading presets, so it's definitely broken on my machine. Bought the app 2 years ago. Oddly, InDesign, Dreamweaver, Illustrator do work. Of course I use Photoshop more than any other design app.  Stuck waiting on a solution that doesn't involve downgrading the OS.

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Explorer ,
Dec 15, 2015 Dec 15, 2015

This has been a pain in my butt since El Capitan was released. As soon as I installed the upgrade (Adobe had not posted their "don't upgrade to El Capitan" blog post yet), Audition CS6 refused to open. I'd get the start of the splash screen, then it would simply crash.

I restored from a system backup (less than one week old, fortunately!) to go back to Yosemite, and all was fine.

Apple released the El Capitan 10.11.1 update, and Adobe proclaimed the problems over. I installed the El Capitan 10.11.1 upgrade. NO DIFFERENCE: Audition would show me the start of the splash screen, then crash.

I restored from a newer system backup to go back to Yosemite, and all was fine.

Then it occurred to me that—DUH—I still had my old MacBook Pro, which I rarely use anymore. After making sure there wasn't anything on it I desperately needed, I restarted from a backup, wiped the MacBook Pro's hard drive, and did a clean install of El Capitan. Then I installed CS6.

This time, Audition opened without a hitch. I loaded a file. I was able to work on it with no problems.

BINGO! A fresh install is the answer!

However, I have had too much going on as of late to go to all the trouble of doing this on my iMac. Then someone suggested that I create a small partition for the sole purpose of testing El Capitan. Why did I not think of that myself, I asked.

I got around to doing just that this afternoon. I created the partition, installed El Capitan (now up to 10.11.2), then installed Audition CS6.

This time, Audition opened without a hitch. I loaded a file. Fine, just fine.

Of course, the question now is whether simply updating my original Yosemite partition to El Capitan 10.11.2 will work, or if I should find the time to do that clean install. Or, do I just keep that El Capitan partition and use that when I want to run Audition? Decisions, decisions, decisions.

In any event, from my experience, it appears that a clean install of El Capitan, followed by re-installing CS6, is the most reliable way to ensure that the CS6 programs will function properly under that version of the Mac OS…

Kevin

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