Type on path not working properly on Illustrator 2021 (v 25.2.2)

Community Expert

Another example.

I also saw text disappear when the type around a circle object is moved in 2021.

graceful_Marshmallow98C6

Participating Frequently

Hello and thank you for your answer, yes all my texts in a circle; are all staggered. is it because of the update?

Known Participant

Every file we have checked to this point has this problem.

We are on the verge of stopping all running productions, because we currently can't be sure how our files behaves at our partners. If we now correct all the files, are they erroneous at our producers if they didn't update their Creative Suite?

This is a mess.

Community Expert

To be safe at the moment, revert to a previous version; in the CC app click the 3 dots to the right of Illustrator and select Other Versions.

Known Participant

Just done that. It in fact doesn't produce this error in 25.2.1

The problem now is, that we can't be sure that our parters/producers also stay on 2.1.

If they update, they might have this error without knowing/seeing and just produce at it is.

I hope Adobe fixes this soon.

darko.krstevski

Participant

The original file created in one of previous versions:

And this is how it appears in the current version:

This is major issue for our organization, and I can sense it will be the case with a lot of people out there!

Known Participant

I have exactly the same issue!
After the latest update, all my designs have misplaced text on circles and even paths. They are all tilted 45deg counter clockwise or just misplaced.

This affects all (hundreds) of designs of our company, including old designs as well as recently (last week) finished projects that are about to get produced or are currently in production(mainly packaging design).

I sense a catastrophy here, we will now have to check every desing and clarify that withour partners!

I hope Adobe can comment on this quickly!

Sheena Kaul

Community Manager

Hi there,

If you've been facing this issue, kindly provide the steps you're trying along with the screenshots, if possible so that the team can work on a fix.

Also if you've reported this on UserVoice, please post the link here so that other users can vote for the same.

Regards,

Sheena

F

FREDERIC5E94

Participant

Hi Sheena,

please refer to the following description: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43187394-bug-texte-curviligne

Here is the translation:

Illustrator 24.3 to 25.2.2 on Mac OS 10.14.6, the curvilinear text moves from one version to another. Create in Illustrator 24.3 the result is not the same when opening in Illustrator 25.2.2

Happens too for me in production file with 10 artboards/canvas, I wasted 15 minutes fixing the problem before I could even begin to apply the changes requested by my client.
This is really the kind of bug that should not happen on a software of this magnitude, used by millions of people.
Just imagine the cost that this will generate worldwide...

Known Participant

Not only that but our company is facing huge problems because now we can't tell if our partners/producers will see the same as we do (depending on what version they are using). If we fix it in 2.2, the will need it too and the other way around. Even if we stay on 2.1 for now, if the producer updated his software, he might have mispaced text without noticing. Huge mess! This needs a Hotfix ASAP.

Sharpenson

Known Participant

You can see in this example. In the first one I open my existing file in Illustrator 25.2.2 and the text has rotated anti-clockwise. In the second one I rendered the same file in Photoshop and the text looks correct.

And now I've found if I try and correct the text in Illustrator and save my work, it is WRONG AGAIN when I reopen the file. This means I actually cannot work on this job at the moment!!!!!

Sharpenson

Known Participant

I've just updated to Illustrator 25.2.2. I've opened files I was working on yesterday and type on circular paths has moved, so for example, where it was aligned top centre of the circle it now appears near the bottom of the circle with half the type missing (as if someone has just dragged an alignment handle round the circle about 100 degrees. Has anyone else experienced this?

Monika Gause

Community Expert

Please refer to: https://community.adobe.com/t5/illustrator/illustrator-bug-version-25-2-2-text-on-a-path-error/m-p/11978354#M272779

D

Dave OSullivan

Participant

Anyone else having problems with flowing text around a circle path in version 25.2.2?

When I open up a previous Illustrator file the text on a path was moved to the bottom of the circle path, should be up the top. I went and fixed it, saved, closed and reopened to check and it was at the bottom again. Tried it on another machine using ver 25.2.1 and there wasn't a problem, so obviously an issue with the latest update. I rolled back to 25.2.1 on my machine and the problem solved

https://community.adobe.com/t5/illustrator/text-around-circles/m-p/11977316#M272728

Community Expert

This problem has been mentioned recently:

you can mention it or vote here to let the Illustrator engineers know:

https://illustrator.uservoice.com