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rosie.rosenbrock
Inspiring
January 11, 2022
Answered

Can't edit in InCopy. Seeing an "no" symbol.

  • January 11, 2022
  • 1 reply
  • 1605 views

I am seeing a prohibit symbol (circle with a slash through it) when trying to make an edit in the layout view of InCopy. Anybody know what that means?

    This topic has been closed for replies.
    Correct answer rosie.rosenbrock

    I like a challenge. 🙂 

     

    BTW, for right now, I don't need to see the mouse icon change. Let me see the assignments panel, fully expanded and one of the stories with the adornments visible.


     

    You should see here the "prohibit" icon that my editor is seeing in every InDesign file. After looking at this screenshot more carefully, I can see she has the "note" tool selected! After asking her to switch to the "text" tool, everything is as it should be. 

     

    This turned out to be a very easy fix. I'm tempted to delete this post altogether because it's an embarrassment, but perhaps it will help someone else. 

     

    Again, thanks for your time, Bob. 

    1 reply

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    January 11, 2022

    Given your complete lack of information, my only thought is that the InDesign user did not export that content and make it available for InCopy

    R
    rosie.rosenbrockAuthor
    Inspiring
    January 11, 2022

    The content was exported correctly, because other editors are able to open it and edit without this problem. It's just one user that is seeing this "no" symbol. The file is on Google Drive.

    R
    rosie.rosenbrockAuthor
    Inspiring
    January 12, 2022

    And smart sync features are turned off? And the story isn't checked out by someone else?

     

    Can we see some screenshots of what's happening? Make sure frame edges are visible so we can see the adornments on the frame.


    I'm not exactly sure what you mean by "smary snyc." If you mean Google Drive automatically updating when a file changes, we are definitely using that and have been for past year without trouble. 

     

    The story is not already checked out when we see the problem.

     

    I will get some screenshots. The editor is remote and is having trouble doing that, but I can see I won't be able to move forward without them.

     

    Thank you for your assistance. 

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