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Participant
August 31, 2023
Question

Files won't save to dropbox, only a file on my computer.

  • August 31, 2023
  • 1 reply
  • 619 views

Hi, my indesign colleague and I share a dropbox.  I can open the assignment he puts there, but it will only save to a folder on my computer that the program creates.  I've tried deleting that folder, but it keeps reappearing.  when I copy that folder to dropbox, it won't open.  I can't save the assignment from incopy to anywhere, it saves automatically only to that folder.  I can't even find anything online to explain how to save elsewhere. . . .

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    1 reply

    BobLevine
    Community Expert
    Community Expert
    August 31, 2023

    Whatever the issue is, you're going to need to explain everything in full detail because what you've provided makes no sense. So, please backup and provide the version of InDesign//InCopy and operating systems.

     

    Exactly how is the Dropbox folder shared with you? Do you have the Dropbox app installed on your computer so that Dropbox content is fully integrated? Have you successfully shared Dropbox folders in the past?

     

    One tip is to stop using assignments and instead open the INDD file using InCopy.

    Participant
    September 1, 2023
    Yes, I can save other files to and from dropbox. It is only incopy that
    doesn't save the most recent version to the dropbox file that I opened it
    in.

    Perhaps a better way to phrase this is, when I am using incopy, how can i
    choose a file save location? The "save as" option is not available when I
    have opened the assignment. And I can't open and work on indd files in
    incopy, there are no stories available.
    BobLevine
    Community Expert
    Community Expert
    September 1, 2023

    It sounds like your workflow is badly broken. Typically, here's how it works:

    • InDesign user exports stories to InCopy into a subfolder in the shared Dropbox folder.
    • The InCopy user opens the INDD file in InCopy and checks out any stories to be worked on.
    • The InCopy user checks in the stories.
    • The InDesign user will then see those changes.

    If you are opening ICML files your workflow needs to change. If you're not sure how this works you would benefit from some training.