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sherwil
New Participant
September 21, 2021
Question

InCopy issue - Changes not showing

  • September 21, 2021
  • 1 reply
  • 899 views

Hello, 
Hopefully someone can help me with my problem.
We are trying to implement an InCopy process between the design and communication team in our company. 

While testing I have noticed that everytime I open an updated file from comms team, the updates are not showing on my end. The old file with no new text change is what is opening. We've tried sending the file via our work intake tool, email and Teams and everytime the old file is still what is being shown on the screen.

 

Please help.

    This topic has been closed for replies.

    1 reply

    BobLevine
    BobLevine
    Braniac
    September 22, 2021
    Without details on your workflow it's really impossible to guess.
    S
    sherwilAuthor
    New Participant
    September 22, 2021

    We create the file via InDesign. From there we also create the Assignment.
    We take the ICMA file and send that to the comms team which will do all of their review.
    They send it back to us via our work intake tool.

     

    No worries I found a work around it. Thanks anyways.

    S
    sherwilAuthor
    New Participant
    September 22, 2021

    My solution would be to use the "Package for InCopy" command in InDesign and the "Return for InDesign" commands if your users can't use DropBox. This is the built-in remote workflow feature in InDesign and InCopy and it works very well.


    Thank you. I will try this and hopefully this solves the issue 🙂

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