"This file in use" message using InCopy from DropBox server

Forum|Forum|5 years ago
December 22, 2020
1 reply
602 views

Hello,

We're using InCopy, via dropbox as server, to coordinate a small magazine project where the editors are in the US and our designer is in the EU. He puts InCopy docs on the DB server and we're to access them. I have been able to access one document--a test from a previous issue. But I cannot access any of this issue's articles. We've tried using assignments, and he's tried placing the docs within a folder. (See second screen shot.) I don't have smartsync turned on. And, another employee is able to access the files! So, it is something on my end. (Could it be that I am running Big Sur? My colleague is running Catalina.)

Thank you,

Lisa

I will check back here often over the next 24 hours.

This topic has been closed for replies.

BobLevine

Community Expert

Try to simplify this. Skip the assignments and just open the INDD file using InCopy.

D

defaultg8cw55ydfemaAuthor

Participating Frequently

Hi Bob,

Thank you. When I go to the DB server and click on any of the INDD files I get the "this file in use" message. (We tried assignments as a possible workaround.)