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JENinATX
JENinATX
Participating Frequently
February 12, 2024
Question

19.2 update still doesn't keep workspace

  • February 12, 2024
  • 1 reply
  • 660 views

Installed 19.2 and it still wasn't keeping the workspace prefrence. Closed it, removed 18.5.1 and 19.2. and deleted the app data local and roming folders too. Then reinsatlled 19.2

 

Still doesn't work.

 

This is extremly frustrating and inconveint to have to reset it every time I open a file.

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    1 reply

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 12, 2024

    Are you actually creating a new workspace from the Workspace menu?

    The command is Window > Workspace > New Workspace

    When that is done, it's stored in a predictable location:

    [Mac OS] Mac/Users/UserName/Library/Preferences/Adobe InDesign/Version XX/en_US/Workspaces

    [Windows] Users\Username\AppData\Roaming\Adobe\InDesign\Version XX\en_US\Workspaces

     

    You could also copy it from another version of InDesign.

     

      JENinATX
      JENinATXAuthor
      Participating Frequently
      February 12, 2024

      yes.

      Even created a new one from scratch.

      I've used InDesign for decades, first time it happened was when 18 came out.

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      February 13, 2024

      I have a hunch that you might have to clean up your Creative Cloud installation:

       

      https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

       

      and then reinstall InDesign.

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