2 Problems (1 Failure) were found

Forum|Forum|1 year ago
June 30, 2024
2 replies
770 views

Hi,

I am having a serious issue with exporting a document with about 8 links. This is a critical failure and I cannot diagnose any issue because the task alert is not specific:

I cannot identify any elements on page 5 that would be causing a failed export. When I delete the spread, it just tells me that the next one has the critical failure.

This is really bad and I can't export my project!

0630_PDC_2024-Report.zip

Bug

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Correct answer rob day

Hi @Charlie329572228uvx , Does the export fail if you remove the linked PDF on page 5? Can you share the PDF?

By @rob day

1st paragraph under the screenshot in OP's opening post:

I cannot identify any elements on page 5 that would be causing a failed export. When I delete the spread, it just tells me that the next one has the critical failure.

I'm 99.99% sure that someone had exactly the same problem not so long ago - but can't find the thread and solution.

I can export it sucessfully to the default PDF/X-4 preset, but I don’t have the links, which seems to indicate there is a problem with one of the placed PDFs? Also there are a number of unlicensed variable fonts which I don’t have, that might be causing problems:

Robert at ID-Tasker

Legend

Am I having Déjà vu? I'm pretty sure extremely similar post has been posted few days ago? Maybe more than a week?

@Charlie329572228uvx

Have you updates OS / InDesign recently?

And what is your platform, OS & InDesign full versions?

C

Charlie329572228uvxAuthor

Inspiring

@Robert at ID-Tasker I was experiencing the same issue with this document a few weeks ago and thought that I might have previously posted for help but it appears not.

This problem is occuring on both Mac and PC, InDesign v 19.4.

@James Gifford—NitroPress Same Error:

Luckily i was able to output the document by printing to PDF. That will work for now but I am very keen on resolving the exporting issue as I have to hand off this work to another team at some point.

I was wondering if it might be related to files on a Google Drive to which I have been granted access and linked through a shortcut in my own drive. But I rebuilt the document from scratch using zip downloaded assets and the problem still occurs.

I also just remembered that I was able to isolate the issue last time to one individual's PDF which I believe is somehow faulty. When I remove it, the project exports with no issues. Interestingly, it is on P8-9 and not 5 as mentioned in the error report.

Thanks for your help.