Skip to main content
100pk
100pk
Inspiring
March 4, 2025
Answered

P: InDesign 20.2 crashing after export to pdf / close file

  • March 4, 2025
  • 11 replies
  • 7895 views

Unfortunately the update to 20.2 lets InDesign crash whenever I close a document.

Luckily CC lets you revert to an earlier version quite easily.

 

 

<Title renamed by MOD>

    Correct answer SanyamTalwar

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    Please track https://indesign.uservoice.com/forums/601180/suggestions/49555079 for latest updates.

    Workaround for the crash issue

    • Deactivate the Typeface app and continue to work with InDesign v20.2.0.36
    • Rolling back to InDesign 20.1.0.71 to continue to work with the Typeface app

    11 replies

    Show previous replies
    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    March 4, 2025

    Hey @100pk,

     

    Sorry to hear that InDesign is crashing when you close a document. That sounds frustrating!
    Just to clarify - did you save the file before closing, or did you close it directly from the document window? It would be really helpful if you could share a few more details:
    •  Which OS are you using (Exact version of Windows/macOS)?
    •  Does this happen with multiple documents or just one specific file? Please check and confirm. 
    We've seen similar reports from a few other users and are actively investigating the issue. For reference, check this uservoice: Indesign 20.2: open any document, do nothing in it and close it. Indesign gives a warning and then crashes – Adobe InDesign. Confirm if you are facing similar issue. 

    If you've submitted a crash report through the Adobe Crash Reporter dialog, could you DM me the email address you used? This will allow us to check the logs and get a deeper look into what’s happening. You can follow the steps here to submit a report if you haven’t already: How to Submit Crash Reports. Your input will really help us narrow down the cause and work toward a solution. Appreciate your patience! 

     

    ^

    Abhishek

    100pk
    100pkAuthor
    Inspiring
    March 4, 2025

    I am on MacOS Sequoia 15.3.1; MacBook Pro 16" M4 Max. 

     

    Using ID 20.1 flawlessly for some time now; when updating to ID 20.2 this behaviour occurred.

    ID crashes when closing window (with close-X top-left) and choose ‘save’ in the process.

     

    I trashed prefs; restarted, quit ID, restarted ID; etcetera.

    After installing 20.1 all works well again. Nothing else has changed.

     

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      March 5, 2025

      I wil give it a try; momentarily in a project so a bit hesitative to do an update again…

      To be continued.


      Hey @100pk,  

       

      No rush, whenever you test it, let me know how it goes. Looking forward to your update!

       

      ^

      Abhishek 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices