3M mouse will not scroll vertically

New Here ,
Aug 09, 2022 Aug 09, 2022

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I have a 3M Ergonomic Mouse.  It does not have a wheel.  In all other programs I can scroll vertically using the button, but it does not work in InDesign.  Is there a setting that I'm missing?  

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Community Expert , Aug 09, 2022 Aug 09, 2022

Not in InDesign. Odd that you are having problems, as (alternative) mouse drivers are usually compatible at the driver level and most apps don't even know it's not a standard pointing device.

 

I'd make sure you have the most current drivers from 3M, as well as any app or control panel that's used to control the device, mapping etc.

 

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Community Expert ,
Aug 09, 2022 Aug 09, 2022

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Not in InDesign. Odd that you are having problems, as (alternative) mouse drivers are usually compatible at the driver level and most apps don't even know it's not a standard pointing device.

 

I'd make sure you have the most current drivers from 3M, as well as any app or control panel that's used to control the device, mapping etc.

 

|| Word & InDesign to Kindle (& EPUB): a Professional Guide (Amazon)

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hi @Maggie142 ,

 

Sorry to hear about the trouble. Please try the suggestions shared above and in addition to that could you also check if it's just InDesign or if it's happening with other Adobe applications as well? Please also share the version of InDesign & OS so that we can test it on our end. We'll try our best to assist you with this.

 

Regards

Rishabh

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