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Through my efforts to add a SUBMIT button to my form, I've become familiar with the problems that can arise when trying to use this function, whether in InD or in Acrobat. Since I'm primarily working in InDesigh, I'm posting this in the InD forum. Please bear with me as I try to explain how I got to where I am and the problem I'm having now.
Sorry for the long-winded run-down, but I kind of had to think my way through it to explain it. Any help would be appreciated! Thanks in advance!
My long-running advice is to forget it. As you already found out, it's wonky as hell even in Acrobat or Reader. Anywhere else, and it's pretty much DOA.
It's obvious the user is going to need to be on a live internet connection so why not create a proper form on your website. This is a far more reliable method of collecting information.
Finally, if you insist on this then I suggest the Acrobat forum because you'll never get what you want using the tools in InDesign.
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My long-running advice is to forget it. As you already found out, it's wonky as hell even in Acrobat or Reader. Anywhere else, and it's pretty much DOA.
It's obvious the user is going to need to be on a live internet connection so why not create a proper form on your website. This is a far more reliable method of collecting information.
Finally, if you insist on this then I suggest the Acrobat forum because you'll never get what you want using the tools in InDesign.
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Thanks for the reply, Bob. Clearly you are a brave man to have slogged through my long email. 🙂
I like the idea of the form being parked on a web site; however, the form is for a client who wants to handle it via email. But I've explained to the client the problem with the SUBMIT protocols and they are okay with not having it for now, so I think I'll just take your first suggestion and forget it! (I really do wish I could get back to that one window where I can choose web mail, but I guess something is stuck.) Thanks much for your quick reply. 🙂
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I think, except for a few special cases, there is pretty much no reason I can think of for this. If they want them back via email, why do they need a PDF? If they want electronic signatures, try Adobe Sign or Docusign.
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This does not involve electronic signatures. This is for a publisher. They have to collect a ton of info from the author. It amounts to several pages. Some (not all) of the authors, while having managed to use Word to write their books, are still technology-challenged. They can handle email and attachments but get tangled up with websites. Also, this info has to be shared among several departments who are not in the same system. It's just a choice that seemed to work best for the moment as this form is introduced. Getting it on a web server a little later on is probably the next step in the plan.
I thank you for your thoughts and opinions and your suggestions. But what my real question boils down to now is how to get back to that screen where I could choose web mail rather than the default mail application as I may need it in future. I can deal with the rest as needed.
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Well then, my original reply stands. Try the Acrobat forum.
Good luck.
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Thanks. I'll try there. Thanks for your attention to my post. Much appreciated. 🙂