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10

a problem

New Here ,
Sep 24, 2023 Sep 24, 2023

Hello there

I'm a student in Polimi and I can't work with InDesign and I do not know why. please help me since it is necessary for me to work with this app.

best regards

TOPICS
Bug , EPUB , Feature request , How to , InCopy workflow , Scripting , Sync and storage , Type
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Community Expert ,
Sep 24, 2023 Sep 24, 2023

Hi @Sara32491339g1s7, please explain your problem in detail and someone will try to help you.

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New Here ,
Sep 24, 2023 Sep 24, 2023

In version 2021 and 2022 didn´t work for me in the last 3 days. I don´t know more what to do!

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

Waht happens when you try to use the program? Any error messages? "Didn't work" is not enough information to help you.

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

several users recently reported issues with 2021 and 2022 on both platforms.

 

if you're on Mac running InDesign 17.4.2, then reverting to 17.4 may help (you can do this from Creative Cloud app):

 

leor_0-1695574434780.png

 

don't know anything about other cases.

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

Please provide details as to what version of InDesign and what operating system that you are using. Also please let us know if you have recently done any upgrading to the program or the OS. If you are using InDesign version 18.5 with Mac OS Ventura then make sure the Ventura is updated to the most recent version of 13.6.

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

In another forum I read that it seems to be a problem with Adobe licencing servers. A workaround is to disable your internet connection, then ID starts, Then you can reconnect to the internet.

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LEGEND ,
Sep 25, 2023 Sep 25, 2023
LATEST

Someone reported this on LinkedIn earlier today - for version 17.x I think.

 

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