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Grace24125601lsqu
Participant
June 10, 2024
Question

Acrobat PDF Comments not mapped once imported to InDesign

  • June 10, 2024
  • 1 reply
  • 511 views

I use Acrobat to make comments from a proofreader and then import them to InDesign for the designers to make changes. When I import the comments, some of the comments are no longer mapped to the text. I have noticed that it appears to be comments for text that has a stroke or effect on it or has a photo behind it. That does not seem to be the only case of the comments that come unmapped, but just a couple of commonalities that I noticed. These are not parent page items. 

Is there a fix for this issue? 

This topic has been closed for replies.

1 reply

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
June 12, 2024

I have not seen that behavior in any of my projects, but I know that once a PDF goes out for comment, the page count and text flow needs to hold still until comments come back, or else the comments will not align properly.

Mike Witherell
    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    July 25, 2024

    Hi @Grace24125601lsqu,

     

    Hope you're doing well!

     

    We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

    G
    Grace24125601lsquAuthor
    Participant
    July 25, 2024

    The issue appears to be that when exporting the PDF, the preset we used needed adjusted so the "Standard" setting needed to be set to none. This seems to have resolved the problem. 

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