Acrobat Showing incorrect

[megcass]

Hi Everybody,

I recently sent a design to a client and the eps background did not show up on their version of Acrobat?

The eps. background was placed into inDesign and then exported to a pdf. What do you think?

All of my apps are up-to-date and I'm workinf on a Mac.

See screenshots, my screen vs. the clients.

[Karl Heinz Kremer]

Which version of Acrobat is your client running? Which version are you running? 

[megcass]

I think it's the most up-to-date version, see below:

 

On second thoughts, could it be that I exported as an interactive pdf? I wanted to keep the colours RGB you see but maybe it's not displaying the eps. in older versions?

[Karl Heinz Kremer]

I have moved this to the InDesign forum. This is the better place to find an answer.  

[BobLevine]

First off, EPS is an archaic format and you'd be far better off with AI but that shouldn't be the issue here. Export as a print PDF using PDF/X-4 standard. That will leave the colors unchanged.

[megcass]

Hi Bob,

Thanks for getting back to me. I've tried the PDF/X-4 standard export but the colours are showing in CMYK in the pdf.

Any thoughts?

[Peter Spier]

I'm guessing you are looking at the colors using output preview and you've got a CMYK profile chosen rather than RGB...

[megcass]

Hi Peter,

How do I rectify this?

[Peter Spier]

there's nothing to rectify, really. If you set the profile in the output preview to the same profile you used to create the file you should see the same numbers.

[megcass]

Where do I access the output preview?

[BobLevine]

If they're RGB in the InDesign file they're going to be RGB in the PDF when exporting as X4.

[megcass]

All of the colours I've used inDesign are RGB but it defaults to CMYK after exporting as X4

See X4 vs. Interactive pdf:

  

[Peter Spier]

I don't do interactive, but for print PDFs the color does change as you change the output intent...

Be sure your output intent is set to sRGB or whatever you used in InDesign.