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megcass
Participating Frequently
September 21, 2023
Question

Acrobat Showing incorrect

  • September 21, 2023
  • 1 reply
  • 1016 views

Hi Everybody,

 

I recently sent a design to a client and the eps background did not show up on their version of Acrobat?

 

The eps. background was placed into inDesign and then exported to a pdf. What do you think?

 

All of my apps are up-to-date and I'm workinf on a Mac.

 

See screenshots, my screen vs. the clients.

This topic has been closed for replies.

1 reply

Karl Heinz  Kremer
Community Expert
Community Expert
September 21, 2023

Which version of Acrobat is your client running? Which version are you running? 

megcass
megcassAuthor
Participating Frequently
September 27, 2023

I think it's the most up-to-date version, see below:

 

On second thoughts, could it be that I exported as an interactive pdf? I wanted to keep the colours RGB you see but maybe it's not displaying the eps. in older versions?

megcass
megcassAuthor
Participating Frequently
September 27, 2023

I'm guessing you are looking at the colors using output preview and you've got a CMYK profile chosen rather than RGB...


Hi Peter,

How do I rectify this?