Participant

Answered

Adobe Analytics not showing up in online publisher dashboard

Forum|Forum|1 year ago
June 21, 2024
4 replies
1069 views

I'm trying to see analytics for the documents I have published in the publishing dashboard for InDesign, but it is showing up as 0 on all the analytics for it— does anyone know why?

Publish online

Correct answer Anshul_Saini

Hi @hanjphil,

Thanks for reaching out. As Derek said, we have discontinued built-in analytics for Publish Online. You now need to integrate your Google Measurement ID to track and report traffic on your documents.

For more details, you can refer to this helpx article. It provides comprehensive information on how to set up Google Analytics for your published documents.

If you need any further assistance with the setup, feel free to ask!

Best,

Anshul Saini

T

tatanisha_8594

Participant

Sorry, but I don't have a clue, wish I did, hope you find what your looking for soon.

L

lion_5263

Participant

Hello, I am unable to view the statistics of any document published in 2024. Since when has the built-in analytics been deactivated?

L

lion_5263

Participant

Also, Adobe says: "Analytics for documents published from the previous versions of InDesign will continue to be collected until October 15, 2024, after which no new analytics will be collected"
Where we can see the analytics?

Anshul_Saini

Correct answer

Community Manager

Hi @hanjphil,

Thanks for reaching out. As Derek said, we have discontinued built-in analytics for Publish Online. You now need to integrate your Google Measurement ID to track and report traffic on your documents.

For more details, you can refer to this helpx article. It provides comprehensive information on how to set up Google Analytics for your published documents.

If you need any further assistance with the setup, feel free to ask!

Best,

Anshul Saini

H

hanjphilAuthor

Participant

Thanks for more context on this, Anshul.

H

hanjphilAuthor

Participant

Do you have to have a GA business account?

Derek Cross

Community Expert

It's changed it now states words to the affect – built-in analytics have been discontinued, integrate Google Analytics to track and report traffic on your documents.

H

hanjphilAuthor

Participant

Thank you for the info, Derek!

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