Adobe Caslon unavailable in Indesign but available in Illustartor

Forum|Forum|1 year ago
December 21, 2024
2 replies
649 views

Been working with Indesign using Abobe Caslon for several weeks now. Today, it has become unavailable in Indesign, but it is available in Illustrator. I tried deleting, rebooting (cold and warm) , and clearing the cache but no luck getting it to work again. Using Indesign 20.0.1, which was updated 20 days ago. This is not due to an Indesing software update. I searched for Caslon on my C: drive, but it was nowhere to be found. TCaslon did not work on several documents, including one I updated over 6 months ago. Documents from 3 years ago, which looked fine a few days ago, are now missing Adobe Caslon. I am synching fonts through Creative Cloud. I tried turning it on and off with a reboot, but no luck. SInged in and out of Creative Cloud several times. Any thoughts on next steps?

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ChaikenVineyardsAuthor

Participant

I used creative cloud to initially install Above Caslon pro, where it worked fine for weeks. Today it did not work in I design, yet was fine in Illustrator. Other fonts seemed to have similar problems I rolled back I design to an earlier release with no effect. My second font was Futura PT. I uninstalled and reinstalled the fonts with no effect.

Barry

Barry P Chaiken

Bill Silbert

Community Expert

Try signing out and then signing back in again from your Adobe account in the Creative Cloud Desktop app. For some strange reason this has helped me to resolve Adobe font issues in the past when I've encountered them. It does sound like a dumb fix but it's certainly worth a try.

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ChaikenVineyardsAuthor

Participant

I invested over an hour with Adobe support, and they were awful. The tech never admitted she did not have an answer and refused to escalate this to a superior. She would ask me to show her the problem and then take over my mouse and prevent me from showing her the problem. The problem was never solved. I followed instructions online to completely uninstall Adobe products, etc. but that did not work either. I will try buying the 1 font for $35 and see if that works. If anyone has any other ideas, let me know. I really do not want to revise the entire 300 page book just because Adobe has a problem. BTW - This happens on both my laptop and desktop so it must be an Adobe Indesign issue.

Willi Adelberger

Community Expert

Where did you install the font?

What type is the font which is not working anymore?

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