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Participant
February 14, 2024
Question

Adobe Creative Suite 5.5 Design Premium does not work with Windows 11

  • February 14, 2024
  • 3 replies
  • 2934 views

Adobe Creative Suite 5.5 Design Premium does not work with Windows 11. I've tried installing on two seperate laptops..a new ASUS and a new MSI...

 

Gives the same error: We've encountered the following issues:

 

Installer failed to initialize. This could be due to missing file. Please download Adobe Suppport Advisor to detect the problem.  

 

Doesn't work. Just another money grab by a giant corporation.

3 replies

John Waller
Community Expert
Community Expert
February 15, 2024

Could be a corrupt or missing file from the install process.

 

Have you tried, renaming the OOBE Folder to OOBE.old. That forces the software to recreate it.

 

To find OOBE: 64 bit win OS: Program Files x86\Common Files\Adobe\OOBE

 

Alternatively, have you tried using the Cloud Cleaner Tool - which also applies to Creative Suites? Then reinstall CS5.5.

Use the Creative Cloud Cleaner tool to solve installation problems (adobe.com)

BobLevine
Community Expert
Community Expert
February 14, 2024

CS5.5 is almost 13 years old and was designed to run on Windows 7. You can try running it in compatibility mode but beyond that why do you think any software company should support any application more than a decade after it was released on hardware and operating systems it was never designed for?

 

As for it being a money grab, well, what happened to your old computers? Why don't you just keep them?

Participant
February 15, 2024

Bob,  are you a bot for Adobe or Windows...maybe both... Why would it work on Windows 10 and not 11?  Like Windows 11 is any better or more advanced than Windows 10...most likely, Windows 11 is worst and just more tracking and spyware integrated into everything.  Regardless... <personal insult removed>

Community Expert
February 15, 2024

Conversation locked.

Please keep your personal insults to yourself and don't post them to the forum.

 

How rude, to people trying to help you.

 

Community Expert
February 14, 2024

It's likely not going to work - the online installation checks were removed some time ago - and it's probably not compatible with Windows 11. 

https://helpx.adobe.com/creative-suite/release-note/release-notes-cs5-5-master.html#main_Minimum_system_requirements:~:text=Microsoft%C2%AE%20Windows%C2%AE%20XP%20with%20Service%20Pack%203%3B%20Windows%20Vista%C2%AE%20Home%20Premium%2C%20Business%2C%20Ultimate%2C%20or%20Enterprise%20with%20Service%20Pack%201%20(Service%20Pack%202%20recommended)%3B%20or%20Windows%207

 

You can find some installation notes for CS5.5

But it's really old - and expecting it to work with really new is probably a very high expectation.