I work on a community magazine with another Indesign user - we both have the latest version (17.0.1) but when I created a template using the Adobe font Poppins it's installed as a TTF (I have a late 2013 Mac with Catalina OS), but when my college downloads the same font it installs as a OTF (she is on Monterey OS). So when she hands back a article it's looking for a Poppins (OTF) - I installed the font again from fonts.adobe.com but it's still showing as a TrueType font?
Is this an OS issue or am I doing something wrong?
Hi @Barry Christian Wink Okay, I'm seeing there are 18 fonts in the family “Poppins” which is a Google font, so maybe each of you have different ones activated, or are using the non-Adobe synced versions. I suggest you both (separately) close the file, then first deactive all the fonts from the link below, and then reactivate all 18. Next, open the file to see if the font issue is corrected. Sometimes, I have to toggle this setting to get the fonts to show up correctly once I'm working in InDesign. It's worth a try as an elimination step. Let us know how it goes. Poppins | Adobe Fonts
if it turns out that the document used Google Fonts' version of Poppins when it was created, deactivate all styles of Poppins from Adobe Fonts and make the Google Font's styles of Poppins available for InDesign. E.g. if you put the font files with *.ttf suffix to the Fonts folder of the InDesign Application folder.
Avoid a mix of installed *.ttf font files and activated fonts from Adobe Fonts within the same font family.