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adobe indesign 18.1 preview not showing in mac os 12.6 finder preview pane

Explorer ,
Dec 22, 2022 Dec 22, 2022

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Suddenly my mac os 12.6 preview pane does not show previews of the InDesign icon or the document

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correct answers 2 Correct answers

New Here , May 26, 2023 May 26, 2023

Huzzah! I finally got the 18.3 update today, and lo and behold; when I clicked on one of the InDesign layout files I worked on yesterday (after the MacOS verified the updated InDesign app) a Finder preview appeared, clear as day! Thanks Adobe!

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Engaged , May 26, 2023 May 26, 2023

YES!!! The fix is here! update took care of the problem. Thank you Adobe for listening to your designers needs.

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replies 126 Replies 126
New Here ,
Mar 14, 2023 Mar 14, 2023

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It's definately a Adobe issue, ever since the 18.1 update. I've had Adobe remote in 4 times, delete every adobe app file, library, file, all my old versions of software so completely wipe Adobe off my mac and start from scratch. Still happens, updated to Ventura, still happens. Between this and losing Pantone colors, i'm starting to miss Quark.

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Engaged ,
Mar 14, 2023 Mar 14, 2023

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Unfortunately, society has lower expectations to mediocracy these days.

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Engaged ,
Apr 06, 2023 Apr 06, 2023

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I feel ya. Been there. I'm still on Monterrey. Waiting because of things like this. Good Luck

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Community Beginner ,
Mar 14, 2023 Mar 14, 2023

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I tried several tips that were given here and none of them work for me. I saved the document in lines without live text and it was the same. The only thing I do to solve the problem is when I select more than one art at the same time and they are displayed.

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Explorer ,
Mar 15, 2023 Mar 15, 2023

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Unfortunately, I also do not have any time to continue testing this issue. It's annoying but luckily it is not a serious issue with the performance of InDesign and execution of InDesign projects. We can only hope that future verions of InDesign and/or MacOS this issue will be rectified!

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Explorer ,
Mar 20, 2023 Mar 20, 2023

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The mythical 18.2 release discussed in previous posts must have never been rolled out in my underserved area...Chicago.

For the mods telling me it was released, I checked daily.

 

Alas, I just installed 18.2.1 and the problem still exists. 

A new document with text and photo yields the same "Preview not saved."

 

We were promised follow-ups.

 

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Explorer ,
Mar 20, 2023 Mar 20, 2023

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Finally got the new release 18.2.1 and..............problem still exists!

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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It's ridiculous!... Adobe has the key to fix it... because if you point to 2 indesign jobs at the same time you can see the preview... that doesn't give them a clue...?

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New Here ,
Mar 22, 2023 Mar 22, 2023

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I can also confirm that whenever I add type to any of my InDesign documents, a preview in the Finder (MacOS) doesn't appear. The preview appears in Bridge, as well as on InDesign's Home screen; whether or not there is any type in the document. Removing type from an existing document, then saving it seems to allow the preview to show up.

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New Here ,
Mar 24, 2023 Mar 24, 2023

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I am having the same problem suddenly out of the blue as others have said. I can no longer see previews of ID files created 2019 to current (not exactly sure of date, but seems like 2018 and older still have it). I am using ID 18.2.1.455 on a Mac running Monterey 12.5.1. I have not recently updated my ID or OS. "Always save preview" has always been checked in my prefs and I've tried turning it off and back on, restarting the program, restarting my Mac (all the usual trouble shooting. Quite the mystery. I hope Adobe will address this!

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Engaged ,
Apr 04, 2023 Apr 04, 2023

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SOLVED! Adobe has fixed this finally. Version 18.2.1. I just noticed it working now. Older documents that did not have a preview need to be opened and resaved. At lease that is what I have experienced.

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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Then you're lucky, it's still not working for me, I'm also working with the latest InDesign version. This has been going on for months now and I wonder when Adobe will finally fix it.

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Engaged ,
Apr 06, 2023 Apr 06, 2023

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I had an update with plug-ins with Fonts Connect (AKA Suitcase). I noticed the preview right afterwards.

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Explorer ,
Apr 17, 2023 Apr 17, 2023

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Glad that worked for you. I did the same, but preview still not working.

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Explorer ,
Apr 05, 2023 Apr 05, 2023

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Not for me. The preview is only visible when no fonts are used in the document or only with very specific fonts.

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Explorer ,
Apr 06, 2023 Apr 06, 2023

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Still not working for me either and I'm on the latest version of InDesign (18.2.1). Everthing about this bug seems random... sometimes preview shows, most of the time not. The first post about this was last December... I simply cannot believe Adobe has not fixed this yet!

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Engaged ,
Apr 17, 2023 Apr 17, 2023

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Unfornunately I posted a fix earlier on this post. I had success for almost one whole week! then previews failed to show again. I rebuilt and reinstalled my font library and vault to eliminate the finger pointing. When I talked with Font's Connect, they assured me it wasnt their problem. Back to mediocracy again in the service departments and what to expect out of our software. ...Oh what's that? Did I hear Quark calling?

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Community Beginner ,
May 03, 2023 May 03, 2023

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Oh, not the Q word!

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Engaged ,
May 03, 2023 May 03, 2023

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In fact, none of the finder views show a preview for indesign docs. Icon view, Gallery, List, Column...

I hope Adobe is listening

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Community Beginner ,
May 03, 2023 May 03, 2023

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It's been a long time since this issue has been raised, it's certainly due to be fixed. Perhaps with the next major InDesign update. It gets more annoying as time goes on.

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New Here ,
May 04, 2023 May 04, 2023

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following... having same issue

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Engaged ,
Apr 20, 2023 Apr 20, 2023

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ADOBE!! Please fix this problem. Your designers are begging for your communication. Stop being silent.

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Community Expert ,
Apr 21, 2023 Apr 21, 2023

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Hi @ftgben ,

InDesign 18.3 will be released soon, I think.

Let's hope that your issue is fixed with that version.

 

If you want to test InDesign 18.3 become a member of InDesign Prerelease.

 

How to Join Creative Cloud Prerelease Programs
Erin Finnegan, UPDATE July 24th, 2020
https://blog.developer.adobe.com/how-to-join-creative-cloud-prerelease-programs-ccecc10ae7d3

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Engaged ,
Apr 21, 2023 Apr 21, 2023

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Let's hope so. I would think Adobe would be listening to the designers that use their product and take the time to voice their opinions.

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Explorer ,
May 05, 2023 May 05, 2023

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The 18.9 beta finally shows the preview, albeit an incredibly low-resolution preview. The speed at which this patch is being implemented is truly unremarkable.

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