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1

Adobe InDesign 2020 HUGE media panel

New Here ,
Nov 17, 2019 Nov 17, 2019

So, after running in a while on the new Adobe 2020 app, I noticed that the Media panel started to grow in size each time I opened the tab. Before I could notice, the Media panel was absolutely huge.

 

I tried to:

- Reset the workplace

- Reset the UI scalling

- Uninstall and Install again InDesign 2020

- Restart PC

Nothing has worked.

The only solution that seems to work as of right now is to downgrade to 2019, but the document I was working on needs to be converted...Hope I do not lose anything...

Do you guys know how to fix this with proper InDesign 2020? 

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Community Expert ,
Nov 17, 2019 Nov 17, 2019

It sounds like you should report this as a 2020 bug, here: https://indesign.uservoice.com/

 

~Barb

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Community Expert ,
Nov 17, 2019 Nov 17, 2019

Have you tried resetting your InDesign preferences?

 

https://helpx.adobe.com/au/indesign/using/setting-preferences.html

 

  • (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
  • (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
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New Here ,
Nov 18, 2019 Nov 18, 2019

When uninstalling the program I checked the option "Remove all preferences", but it didn't do anything. Ill try to do what you are saying when I finish the work.

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New Here ,
Sep 02, 2020 Sep 02, 2020
LATEST

This did it for me. Thanks!
Incredible that they haven't fix it yet. 

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New Here ,
Jan 16, 2020 Jan 16, 2020

I had the same problem with media panel in InDesign 2020.

After updating InDesign to 15.0.1 the problem was gone.

So far so good 😉

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New Here ,
Jan 22, 2020 Jan 22, 2020

This is happening for me too and I have the latest version installed. 

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New Here ,
Jan 27, 2020 Jan 27, 2020

I have the same issue indeed. On Windows system . Reinstalled  15.01. - no improvement.  The panel complete blows up and is unusable. 

Seems like a bug indeed.

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New Here ,
Jan 27, 2020 Jan 27, 2020

After trying reinstalling the progeam  multiple times - even  answering Yes when asked to remove preferences  -

the only thing that solved my issue for now...was after reinstalling ...and opening indesign double confirm to remove preferenced via the Shift+Ctrl+Alt.: 

(Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.. so again confirm to remove preferences. 

 

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New Here ,
Jan 29, 2020 Jan 29, 2020

Good afternoon.

I had the same problem. It is resolved by eliminating preferences. As Michael Bullo says.
When starting ID press CTRl + ALT + SHIFT.


Regards

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Community Beginner ,
Apr 01, 2020 Apr 01, 2020

Same problem too!!!

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New Here ,
Apr 15, 2020 Apr 15, 2020

Same problem. And having trouble reseting preferences with Shift + Ctrl + Alt.

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New Here ,
May 20, 2020 May 20, 2020

I am having the issue now. 2nd time this year. The reset preferences tip  Shift + Ctrl + Alt isn't working. Teh only way I can get back to working on the document is changing this workspace from Interactive to Essentials but if I try to go back the huge media panel returns. Basically I cannot use this feature any more. Any other tips? I am working off the latest version

 

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Community Expert ,
May 20, 2020 May 20, 2020

Hi markksg,

try to reset your workspace.

 

Regards,
Uwe Laubender

( ACP )

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Community Expert ,
May 20, 2020 May 20, 2020

This is a bug that i encountered while developing my own HTML extension. This happens only in windows and on a high resolution monitor. I sort of fixed it by changing the height and width of the panel in the CSXS file, don't remember correctly but it was an odd fix. Some other developers also have reported it. Will add more details too this, i hope Adobe does fix this in CEP, this has been rearing it's head since CC2018 on and off.

 

-Manan

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Community Expert ,
May 20, 2020 May 20, 2020
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LEGEND ,
Jun 12, 2020 Jun 12, 2020

Hi all,

 

Just wanted to confirm if this issue still persists with the latest InDesign update. Many users were able to resolve this by resetting preferences. I'd also recommend updating OS and GPU to the latest version. Hope it helps.

 

Regards,

Ashutosh

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Community Beginner ,
Jun 17, 2020 Jun 17, 2020

I have the same problem. I'm using the latest version 15.1

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New Here ,
Jul 05, 2020 Jul 05, 2020

Yeeeaaahh, did you know it can span the full width of 3 monitors and beyond????   ...still happening to me version 5.11

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