Adobe Indesign cc 2019 keeps crashing

[marliesd29508379]

Hello,

Today I've updated Adobe Indesign via Creative Cloud because Indesign kept crashing after copy/paste or trying to embed/link images into a document. I installed the prerelease of adobe Indesign after that and it still crashes after trying to link images. Are there any sollutions?

Thanks!

[Eugene Tyson]

Re: File Crashing on Output - printing/PDF/other

I wrote an FAQ here it might help

[SanyamTalwar · Accepted solution]

We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

If you still face this issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

Also, please send the following information to santalwa@adobe.com :

• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

Sanyam Talwar