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EMC80
Participant
September 27, 2022
Question

Adobe InDesign CC 2022 keeps crashing when trying to copy-paste

  • September 27, 2022
  • 2 replies
  • 3092 views

Just purchased an InDesign template from Adobe Express. When attempting to copy-paste items in this template, InDesign immediately crashes. Really unhelpful when trying to (re)design the original layout. Having to restart InDesign every couple of minutes gets quite frustrating. What to do? My InDesign CC is (automatically) updated, so I guess its the template that might be corrupt. Why sell a corrupt template in Adobe Express is the next anwer...hope someone can help me out!

    This topic has been closed for replies.

    2 replies

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    October 2, 2022

    Could be a font issue as well. Are you copying/pasting from and to the same document? Try changing the font of the text and see if it resolves the issue

    -Manan

    -Manan
      J
      Jacqualiscious
      Participant
      February 21, 2024

      This is happening to me as well, in document, with all fonts installed, using shortcut commands and point and click. You can't know how frustrating this is.

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      February 28, 2024

      Hi,

       

      Sorry to hear about the trouble. Can you please share a few more details like:

      -The version of InDesign & OS.

      -Is this happening with a specific file or multiple files?
      -Does it happen while copying and pasting within InDesign or any other file or app? Please share a complete workflow.

       

      Thanks

      Rishabh

        E
        Community Expert
        Eugene TysonCommunity Expert
        Community Expert
        October 1, 2022

        If a document is not behaving well then try 

        File>Export 

        Choose IDML

        Open the IDML in InDesign
        Save the file as a new InDesign file with a new name
        See if the issue persists.

         

         

        ----------

        Try resetting your preferences:
        The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
        Further info and instructions here if needed:
        https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

         

         

        ----

        Reinstalling rarely fixes everything - you can do a complete reinstall using the
        Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

         

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