Adobe InDesign Media panel is not working on Windows

Hi! I'm having the same issue. But I've noticed another thing which is the cause of this malfunction. The Media Panel doesnt't appear in edit> menu  too! So that must be it. But I don't know how to make Indesign know that all those files for the media panel exist in my pc. But it isn't capable of recognising them. Hwv did you solve the problem in the end?

Regards

I'm having the same issue. I've even uninstalled and re-installed InDesign - everything is up-to-date. I've reset my preferences. Nothing is working and I'm completely stuck! (and working late on a Friday night to try and fix!)

I am facing the same problem. The correct answer is not solving my problem at all. it appears super big in my laptop and when i clicked on it, it disappear like forever. Reset the preference and update the app, nothing seems to work. Pls help.

Hi All,

Please try resetting your preferences manually. Let us know if it helps. Please follow the instructions below:

For Windows 

• Close all Adobe applications. 
• Go to Locations : 
• C:\Users\user\AppData\Roaming\Adobe  
• C:\Users\user\AppData\Local\Adobe. 
•  Rename InDesign folders to InDesign.old 
• Launch InDesign from CC. 

For MAC  

• Close all adobe applications 
• Go to Locations:  
• ~/Library/Caches 
• ~/Library/Preferences 
• Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
• Launch InDesign from the CC 

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

Hope it helps.

Regards.

Ashutosh 

I'm using the updated version. but no luck...

Try double clicking on the word Media. That should expand the Panel and then you can fix the width by dragging on the lower right corner of the Panel.

Reset your InDesign preferences to see if that helps.