Skip to main content
A
Antonio30059486ki3a
Participant
August 4, 2023
Question

Adobe Indesign

  • August 4, 2023
  • 2 replies
  • 243 views

Hello! Adobe Indesign is not working/running.

Any suggestions how i could resolve this?

This topic has been closed for replies.

2 replies

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 8, 2023

Please specify more details like the InDesign version, OS details. What does not working mean exactly, do you get an error etc.

-Manan

-Manan
    M
    MrMeeseeks
    Inspiring
    August 4, 2023

    You can try to start up InDesign while holding Shift-Control-Option-command (Startup Alert - Delete InDesign Preference files): Yes, this works, but then when you close the app and re open, it's the same issue, crashing on launch. Also, all your preferences are lost each time.

     

    But I just noticed that my Mac OS was on Ventura 13.2, whereas 13.5 is available, I just wasn't getting an alert or automatic updates. I had to go to System Settings / General / Software Update and do it manually.

     

    I'm hoping this resolves the issue.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    August 8, 2023

    You should definitely update to Ventura 13.5.

     

    I'd also suggest restoring your InDesign preferences and caches following these directions:

     

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices