Skip to main content
Participating Frequently
December 20, 2022
Question

All in design files damaged

  • December 20, 2022
  • 3 replies
  • 1304 views

I updated my imac yesterday to Mac OS Ventura. After this, all my indesign files are damaged. I can open them and resave them on another computer, but even the resaved version is coming up as damaged on my computer. I've tried opening it with indesign 3022 and 2023


Any help would be appreciated as this has been months of work lost and I need to get these files working asap. Thank you 

This topic has been closed for replies.

3 replies

Community Expert
December 20, 2022

Why do you think your INDD files are damaged?

Your screenshot suggests that you have a hardware related problem with MacOS Ventura/GPU.

So I think Peters post shows the right direction.

Regards

Stephan

Participating Frequently
December 20, 2022

Because when I try to resave it, the attached screenshot appears. 

Participating Frequently
December 20, 2022

Does this also happen when you create a new document and try to save this new file?

Are your "damaged" files stored locally or on a network share?

If on a network share then try to copy the files to your Mac and open them locally.

Does the problem persist?

Regards

Stephan


Thank you both for your reply.

The files are on my hard drive. I tried to copy it over to my mac and open it but unfortunately still opening like the original screenshot. 

I did open quite an old file from last year and that seems to open fine (also on my hard drive). The main files I'm currently concerned about are about 18 files that I've been working on the last few months that all seem to open like my original screenshot.

 

Thank you,

Sara

Peter Spier
Community Expert
Community Expert
December 20, 2022

Have you tried turning off GPU performance in the prefernces?

Participating Frequently
December 20, 2022

Yes, unfortunately this didn't make a difference. 

 

Thanks,

Sara

Community Expert
December 20, 2022

You should always check the requirements before updating

 

https://helpx.adobe.com/ie/indesign/system-requirements.html

 

 

Participating Frequently
December 20, 2022

I just checked if Indesign should work with Mac OS Ventura and this is what I saw. Is this what you mean?

 

I have Indesign 18 and it still opens as a damaged file