Participating Frequently

Question

All in design files damaged

Forum|Forum|3 years ago
December 20, 2022
3 replies
1304 views

I updated my imac yesterday to Mac OS Ventura. After this, all my indesign files are damaged. I can open them and resave them on another computer, but even the resaved version is coming up as damaged on my computer. I've tried opening it with indesign 3022 and 2023

Any help would be appreciated as this has been months of work lost and I need to get these files working asap. Thank you

This topic has been closed for replies.

Community Expert

Community Expert

Why do you think your INDD files are damaged?

Your screenshot suggests that you have a hardware related problem with MacOS Ventura/GPU.

So I think Peters post shows the right direction.

Regards

Stephan

sarak85743962Author

Participating Frequently

Because when I try to resave it, the attached screenshot appears.

sarak85743962Author

Participating Frequently

At the moment I have no idea what is happening to your newer files.

But you wrote "The files are on my hard drive".

What exactly is this "hard drive"? An external storage drive? Connected to your iMac? Via USB or what else?

Regards

Stephan

It is an external hard drive.

I also forgot to answer your other question. When I create and save a new file it looks like it works fine.

I think I may just have to start all over and create the files again.

Thank you for your help,

Sara

Community Expert

Community Expert

Have you tried turning off GPU performance in the prefernces?

sarak85743962Author

Participating Frequently

Yes, unfortunately this didn't make a difference.

Thanks,

Sara

Community Expert

Community Expert

You should always check the requirements before updating

https://helpx.adobe.com/ie/indesign/system-requirements.html

sarak85743962Author

Participating Frequently

I just checked if Indesign should work with Mac OS Ventura and this is what I saw. Is this what you mean?

I have Indesign 18 and it still opens as a damaged file