another country

Forum|Forum|1 year ago
July 10, 2024
1 reply
889 views

Hi im from france but im in USA for holiday, i want to use adobe like indesign but the application ask me to approuve connection because im not in french and when i autorized the connection the application put again the same message again and again and again... so i can't use adobe for anithing... and i can't contact the support because i m in another country so i have the same problem ...

thanks 😕😕

macOS

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Joel Cherney

Community Expert

When I had this happen to me (Netherlands holiday unexpectedly extended due to medical emergency) I couldn't get anyone at Adobe to talk to me, and I couldn't sign in due to being in the wrong region. So I got a free one-week trial of a VPN service that had exit IP addresses in the US, and therefore I was able to log in successfully.