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leahfosbenner
leahfosbenner
Participant
December 15, 2020
Answered

Apple M1 Chip Trouble: InDesign

  • December 15, 2020
  • 7 replies
  • 14362 views

Does anybody have a MacBook with the M1 Chip and experience problems with InDesign? I.e. freezing screen, spinning wheel,...

    This topic has been closed for replies.
    Correct answer Ashutosh_Mishra

    Hi all,

     

    Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us.

     

    Regards,

    Ashutosh

    7 replies

    Ashutosh_Mishra
    Ashutosh_MishraCorrect answer
    Inspiring
    April 2, 2021

    Hi all,

     

    Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us.

     

    Regards,

    Ashutosh

      D
      defaultreguul7gny3w
      Participating Frequently
      December 29, 2020

      Is out there some "official adobe" solution for this problem? or we just have to wait to the native M1 apps?

        E
        Community Expert
        Eugene TysonCommunity Expert
        Community Expert
        December 29, 2020

        https://helpx.adobe.com/ie/download-install/kb/apple-silicon-m1-chip.html

         

        D
        defaultreguul7gny3w
        Participating Frequently
        December 29, 2020

        Thanks eugene, but this is nor a solution... the only app is Phosothsop, but i use the complete suite.
        Or theres something in this link that i didnt see?

        thanks in advance

          R
          russellm42218554
          Participant
          December 17, 2020

          I've been using it a month now and have had to revert mac to my old machine. Using any Adobe software is a nightmare. Constant crashes. Beachballs. Or just long hangs. Rosetta is obsolete. Basically CC is unusable across the board on an M1 at current

            M
            myfavoritePA
            Participating Frequently
            December 16, 2020

            Yes, I keep getting freezing and a spinning wheel (not just on InDesign, but also on Chrome and Safari and Acrobat).  I'm very frustrated.

            M
            myfavoritePA
            Participating Frequently
            December 29, 2020

            Update: making this change has completely resolved my problem.  Thank you so much!

            D
            defaultreguul7gny3w
            Participating Frequently
            December 29, 2020

            What change? i have the same problems in my Mac Mini M1 with adobe, and also Chrome and Spotify and maybe more...

            L
            Community Expert
            LaubenderCommunity Expert
            Community Expert
            December 15, 2020

            Hi Leah,

            just adding a few links to Adobe kb and help pages:

             

            Apps that run using Rosetta 2

            Last Published: December 8, 2020

            You can install the following apps on computers powered by the Apple M1 chip. They run using Rosetta 2 technology. The apps may initially take longer to open while Rosetta 2 translates them for use in your M1 computer.

            …
            https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

             

            Wheras if I look into System Requirements for InDesign 2021 the Apple M1 chip is not mentioned at all:

             

            InDesign system requirements
            Your computer must meet the minimum technical specifications outlined below to run and use InDesign.

            Applicable for: October 2020 (16.0) release.

             

            macOS
            Processor: Multicore Intel processor

             

            Operating system
            macOS version 11 (Big Sur),
            macOS version 10.15 (Catalina),
            and macOS version 10.14 (Mojave)

             

            https://helpx.adobe.com/indesign/system-requirements.ug.html

             

            Regards,
            Uwe Laubender

            ( ACP )

              E
              Community Expert
              Eugene TysonCommunity Expert
              Community Expert
              December 15, 2020

              Indesign is not setup to run on the M1 Architecture. 

              It still runs on the X86 architecture - and Apple are using Rosetta 2 emulator to emulate that architecture.

               

              What version of InDesign

              What version of the OS? (Presume Big Sur?)

               

              https://helpx.adobe.com/ie/indesign/kb/macos-big-sur-compatibility.html

               

              Apple Silicon compatibility

              We are working to ensure that our apps are natively compatible with Apple Silicon devices, but do not have a release date yet. Apple Silicon devices ship with Rosetta 2, an emulator that enables ARM Macs to run Intel-based apps. InDeisgn will work on Rosetta 2 until they are available natively.

              There are no known issues specific to running InDesign under Rosetta 2 emulation mode on Apple devices with M1 processors running BigSur (macOS 11).

              E
              Community Expert
              Eugene TysonCommunity Expert
              Community Expert
              December 15, 2020

              In short - if you're using InDesign 15.x or lower it's not tested on big Sur. Only InDesign 16.0 and above is tested.

               

                A
                alexandere51802575
                Participant
                December 15, 2020

                Yes, using InD on new M1 macbook for first time today and I'm getting recurring spinning wheel that's bringing down my entire system. It's been happening when I'm drag-placing an image from Bridge, not sure if exclusively, but that's the task I'm doing at the moment when it keeps happening.

                 

                Also sometimes noticing a scrambled pink screen for a split-second when scrolling through a large document..

                A
                alexandere51802575
                Participant
                December 15, 2020

                So this potential workaround is easier to find:

                 

                After having similar problems, I have unchecked 'GPU performance' in the InDesign preferences. Early days, but no crashes since I made that change, will report back later with an update.

                  A
                  alexandere51802575
                  Participant
                  December 17, 2020

                  Had 2 full days without any crashes since unchecking GPU performance, but have just had another frozen beach ball on InDesign. This time it did not bring down my entire system as it did previously, I was able to force quit InDesign and continue working, hopefully was an isolated incident.

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