Big mouse pointer on indesign only on second screen 27" AOC

[maryblackwood]

I have a proble when I conect my second screen 27" AOC on 1920x 1080 on my laptop windows dell xps 7590 15" the mouse pointer is really big but only on indesign on the working area when I go on the windows it's goingback to a normal size. I don't know what to do, I put evrithin on minimus size in the setting.  it's really annoying. 
Do any one know how to fix this ?
Thanks have a nice day 

[James Gifford—NitroPress]

I don't have a specific solution, but multiple monitors are always a little tricky to set up, especially if they are of different sizes and resolutions. It's only "automatic" to a small degree, and apps usually depend on system settings to scale their elements. (That is, ID really doesn't know bupkis about different monitors in play, only what the OS tells it.)

The short answer is to go into the Windows Display menu and adjust both displays (mostly the external one so that the effective resolution is the same on each. That mostly involves experimenting with the scaling factor, first in default (25%) steps, and then in the custom setting if none of those are close.

[HARSHIKA_VERMA]

Hi @maryblackwood,

Thank you for reaching out. As rightly suggested by our expert, we would also like to know if it's happening with only InDesign or other Adobe apps. I assume on your main laptop screen, the cursor is fine, it's behaving weirdly on the external monitors, Right?

Sharing the screenshot of the settings as suggested by our expert.

 

Could you please also try changing the Display Setting of your extended monitor to Default? In Scale and Layout, please keep it to 100% and Display Resolution to 1080 or 4k, depending upon your external monitor.

Let us know if that helps. We'll try our best to investigate and assist you.

Thanks,

Harshika

[maryblackwood]

Hello, 
Yes, it does that only on indesign, the other Adobe app it's a normal size. 

I try to do what you ask but it doesn't change. It's still big. 

Please tell me if you have any other Ideas, 
Thanks,

  

  

[HARSHIKA_VERMA]

Thank you for trying the suggestion and sharing the screenshot. Would you mind trying the below settings?

Let us know if that helps. We'll try our best to help.

Thanks,

Harshika

[maryblackwood]

Hello,
I try now everything is big, and the mousse probleme is still there 😕 
Thanks for your help. 
Evan