Black BOX

[jorgef1191745]

Please help me. This black box keeps appearing everytime I drop a photo on the document. Once it pops up it doesn't go away. it stays fixed.

How can I turn it off or fix it?

[Steve Werner · Accepted solution]

What version of InDesign are you using (exact version - choose About InDesign to see)?

Have you tried pressing  the Esc (Escape) key on your keyboard.

If that doesn't work try restoring your InDesign preferences:

Set preferences in Adobe InDesign

[jorgef1191745]

Thank you Steve, but I have tried pressing scape and restoring preferences.

No use.

[Barb Binder]

Hi Jorge:

There are various levels of rebuilding preferences and cache files. Which one or ones did you try?

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

[jorgef1191745]

Hi Steve,

I did a second try on the restoring preferences and It seemed to work. Thank you very much for your help.