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Participant
July 8, 2023
Question

black lines inside of photos frame

  • July 8, 2023
  • 2 replies
  • 516 views

Recently I transferred from an iMac 21.5 G5 purchased in 2005 to an iMac 24" M1 2021. I was using Creative Suite 5.5 InDesign Standard. After transferring layout files to the new computer with all new applications the photos in the old layouts are appearing as a small image of the picture in the corner of the image frame and the rest of the larger image frame is filled with black diagonal lines. I understand this is happening to others as well. I just do not know how to fix it. Other than replace all the photos one by one.

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2 replies

Willi Adelberger
Community Expert
Community Expert
July 8, 2023
  1. Transfered installations do never work properly. Adobe requires installation from the original installer.
  2. CS5.5 is not compatible to your computer,
Peter Spier
Community Expert
Community Expert
July 8, 2023

They said they have all new applications. Only document files are transferred as I read it.

Participant
July 16, 2023

That is correct. all new applications were installed on the

new computer.

Peter Spier
Community Expert
Community Expert
July 8, 2023

Try turning off GPU Performance in the prefs.

Participant
July 16, 2023

I openned InDesign>preferences>turned off GPU. Did a restart>openned InDesign>checked preferences, GPU was turned off. Openned the file with photos. Sorry to say, this did not resolve the problems. Thank for the suggestion.