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EvCo
Participant
December 12, 2024
Question

Blocage InDesign et perte de données dans le document

  • December 12, 2024
  • 1 reply
  • 130 views

Bonsoir, 

J'ai eu un message sur InDesign avec obligation de fermer le logiciel. Il s'est bloqué sans pouvoir sauvegarder. Presque tous les textes ont disparu. C'est dangereux et râlant.

Y a t'il un moyen de récupérer une étape intermédiare de mon document, presque terminé, quelque part ? Il me semble que oui. 

J'espère avec impatience et bienveillance vos réponse. Merci d'avance.

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1 reply

Abhishek Rao
Community Manager
Community Manager
December 12, 2024

Hello @EvCo,

 

I'm sorry to hear about the issue you're experiencing with InDesign and the loss of data. Let’s try to resolve this together.

Could you please share the following details?

  1. Which version of InDesign are you using?
  2. What is your operating system and version?
  3. Is the issue specific to this file, or are you unable to open any InDesign files?
  4. Was the affected file working properly before?
  5. If you're seeing any error messages, could you let us know exactly what they say?

Additionally, if possible, a screen recording showing your workflow and the issue could help us better understand the situation.

While we explore solutions, please also check the Recovery folder for autosaved versions of your file:

  • For macOS: ~/Library/Caches/Adobe InDesign/Version [#]/[Language]/InDesign Recovery.
  • For Windows: C:\Users\[Your User Name]\AppData\Local\Adobe\InDesign\Version [#]\[Language]\InDesign Recovery.

We look forward to your response to assist you further!