Can not download InDesign templates

Forum|Forum|6 years ago
May 8, 2019
3 replies
4335 views

I just got Adobe Creative Suite and trying to create a flier. I found a template that I like - clicked on Download, nothing happened. Clicked again and again. Still nothing. Closed out of InDesign and tried again but still nothing. I have given it minutes to start downloading but it's not working - it just say: "-- of 1.9MB" with a long download line next to it with nothing happening.

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Correct answer jamesg39657620

Not sure what the difference is between the Cloud and Suite - I do have the Cloud program, and noticed when I closed out of that I lost the ability to see the online templates but fixed that by just logging back into Cloud.

C

craigsfowler

Participant

I'm seeing the same behavior as described while trying to download any template with the current indesign template. Using current creative cloud version 4.9.0.504.

Abambo

Community Expert

Creative Suite or Creative Cloud?

ABAMBO | Hard- and Software Engineer | Photographer

J

jamesg39657620AuthorCorrect answer

Participant

Not sure what the difference is between the Cloud and Suite - I do have the Cloud program, and noticed when I closed out of that I lost the ability to see the online templates but fixed that by just logging back into Cloud.