Copy link to clipboard
Copied
Hi
I've spent the last few days editing a 12 page booklet in verison 17 of InDesign.
It's comprised of text, objects, images. What you'd expect.
The file is about 19MB.
Over the last few days I've exported it to PDF without issue to test the look of the final product.
Today, I updated my version of InDesign to v18 and was forced to convert the file to suit the new version.
Now the file refuses to export no mater what I try.
I've attached a screenshot of the export error, which tells me nothing.
I was unable to find anything via Google that matches my issue.
This is a marketing document that we're trying to get out ASAP for our business.
I'd be grateful for some assistance, please.
Thank you
Gordon
Hi @davidb80490869, It seems like a file-specific issue. Please try the steps suggested in this community thread & share the outcome.
Regards,
Vivek
Copy link to clipboard
Copied
Hi @davidb80490869, It seems like a file-specific issue. Please try the steps suggested in this community thread & share the outcome.
Regards,
Vivek
Copy link to clipboard
Copied
Did you use T1 fonts?
Copy link to clipboard
Copied
Save the document as .idml and try again...
Copy link to clipboard
Copied
Hi @davidb80490869,
We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.
We will try our best to help.
Thanks,
Harshika
Copy link to clipboard
Copied
Morning All
Thank you all for your input and suggestions.
Success!
The thread from Vivek12 had a suggestion for troubleshooting.
They suggested the file had a corruption and to test via exporting one page at a time.
This lead me to discover the failure was on page 11 and subsequently a picture within that page.
I replaced the picture and it's now working fine.
Thanks again
Copy link to clipboard
Copied
@davidb80490869 We are glad to hear that the issue has been resolved. Thanks for the confirmation.
Regards,
Vivek