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Can't export to PDF after v18 update

New Here ,
Oct 18, 2022 Oct 18, 2022

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Hi

 

I've spent the last few days editing a 12 page booklet in verison 17 of InDesign.

It's comprised of text, objects, images. What you'd expect.

The file is about 19MB.

 

Over the last few days I've exported it to PDF without issue to test the look of the final product.

Today, I updated my version of InDesign to v18 and was forced to convert the file to suit the new version.

Now the file refuses to export no mater what I try.

I've attached a screenshot of the export error, which tells me nothing.

I was unable to find anything via Google that matches my issue.

 

This is a marketing document that we're trying to get out ASAP for our business.

I'd be grateful for some assistance, please.

 

Thank you

 

Gordon

 

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Import and export

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correct answers 1 Correct answer

Adobe Employee , Oct 19, 2022 Oct 19, 2022

Hi @davidb80490869, It seems like a file-specific issue. Please try the steps suggested in this community thread & share the outcome.

Regards,
Vivek

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi @davidb80490869, It seems like a file-specific issue. Please try the steps suggested in this community thread & share the outcome.

Regards,
Vivek

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Did you use T1 fonts?

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Engaged ,
Oct 19, 2022 Oct 19, 2022

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Save the document as .idml and try again...

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi @davidb80490869,

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance. 

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Morning All

 

Thank you all for your input and suggestions.

Success!

The thread from Vivek12 had a suggestion for troubleshooting.

They suggested the file had a corruption and to test via exporting one page at a time.

This lead me to discover the failure was on page 11 and subsequently a picture within that page.

I replaced the picture and it's now working fine.

Thanks again

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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@davidb80490869  We are glad to hear that the issue has been resolved. Thanks for the confirmation.

Regards,

Vivek

 

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