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can't move objects in inDesign

Community Beginner ,
Nov 11, 2016 Nov 11, 2016

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my InDesign was working fine. finished up a file. opened up a different file, but when I pasted in a graphic, I realized that I couldn't move it. went back to the first file I had been in and I was no longer able to move anything there either! I updated to InDesign 2017. i'm on a windows 10 os. thanks for any feed back.

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correct answers 1 Correct answer

Community Beginner , Nov 29, 2016 Nov 29, 2016
Fortunately I figured it out just restart your computer, let me know if it works.

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Enthusiast ,
Nov 12, 2016 Nov 12, 2016

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Have you tried to delete the preferences and the cache of InDesign

Troubleshooting 101: Replace, or "trash" your InDesign preferences

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Community Beginner ,
Nov 12, 2016 Nov 12, 2016

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i did and that did not work.

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Enthusiast ,
Nov 13, 2016 Nov 13, 2016

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Could you share a Screen Recording and/or your files?

Tip: You could make a simple Screen Recording with this solution:

https://viewedit.com/

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New Here ,
Nov 29, 2016 Nov 29, 2016

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I'm experiencing the same problem but on a Mac.

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Community Beginner ,
Nov 29, 2016 Nov 29, 2016

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Fortunately I figured it out just restart your computer, let me know if it works.

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Community Beginner ,
Nov 30, 2016 Nov 30, 2016

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yes. sorry I should've responded sooner. I shut down the computer, not just logon/logoff and gave the computer a rest for the night. came back the following morning and all was well. thank you!

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Community Beginner ,
Apr 20, 2017 Apr 20, 2017

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Could anyone resolve this on a mac? I'm now experiencing this. I've reinstalled indesign, deleted cache preferences, called Adobe tech support which said it's a user issue and I'll have to go to Mac, so then I totally reformatted my hard drive reinstalled the os x . I then opened up Indesign and the issue is STILL THERE.

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Enthusiast ,
Apr 20, 2017 Apr 20, 2017

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Have you tried to export a IDML file and to open this again in the same InDesign?

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Community Beginner ,
Apr 20, 2017 Apr 20, 2017

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I haven't because it does it with multiple files. Should I still try that?

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Enthusiast ,
Apr 20, 2017 Apr 20, 2017

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Hm, so it shines that it is more an Id problem that a problem of the file itself. But please, try it.

And you are sure that you don't have locked the layer or the objects itself?

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Community Beginner ,
Apr 21, 2017 Apr 21, 2017

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No layers are locked. I tried the export. The issue remains 😕 I've been through 3 chat sessions with Adobe Indesign tech support as well. It keeps going back to not moving.

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Enthusiast ,
Apr 22, 2017 Apr 22, 2017

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Is this still the case?

Do you have this behavior on every machine/every installation of InDesign?

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Adobe Employee ,
Apr 24, 2017 Apr 24, 2017

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Hi Casey,

Are you on Mac 10.12.4, if yes, please try turning off GPU performance in Preferences dialog:

Picture1GPU.png

Thanks

-Anshul

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New Here ,
Nov 30, 2020 Nov 30, 2020

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I have the same issue but my GPU Performance have all along been turned off. 

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Reset Indesign Preference, this will solve the problem
Start InDesign, and then press Shift+Ctrl+Alt. pop up will come
Click Yes when asked if you want to 
delete preference files.

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