Skip to main content
P
Patrick28421921vlu4
Participant
February 15, 2023
Answered

Can't Open InDesign Files After Update: 'Created in Newer Version' Error

  • February 15, 2023
  • 3 replies
  • 8138 views

Some days ago I made the recommended InDesign updats. Now the system dose not allow me to open files I created, saying they have been created in a newer version. I can convert them or update again, yet updates are not available anymore... seams the system loops me around. 

Any suggestions how I can fix that? Thx 🙂

 

{Renamed By MOD}

Correct answer Rishabh_Tiwari

Hi @Patrick28421921vlu4 ,

 

I'm sorry that you're having trouble opening InDesign files after updating the app. Would you mind confirming if you have two versions of InDesign installed on your computer? If yes, please ensure that the file is getting opened on the v18.1, which is the latest one. If that doesn't work, please close all Adobe-related processes from the task manager and reboot the computer and check again.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

3 replies

A
Ajed
Inspiring
December 4, 2024

Thanks for posting this, had the same issue and sure enough found a rogue older copy installed for whatever reason.  Back to work.

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
February 15, 2023

My guess is that you installed InDesign 2023, saved files there and you're trying to open those in InDesign 2022.

    M
    Markom28529666y3j0
    Participant
    February 22, 2023

    Hi Bob, 
    That was the case - the update must have installed 2023 and I was able to create files with it. At a certain time 2022 took over while I was trying to open the files. That caused the problem. Removing 2022 solved it.
    Thanks a lot and have a great day, Pat

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    February 15, 2023

    Hi @Patrick28421921vlu4 ,

     

    I'm sorry that you're having trouble opening InDesign files after updating the app. Would you mind confirming if you have two versions of InDesign installed on your computer? If yes, please ensure that the file is getting opened on the v18.1, which is the latest one. If that doesn't work, please close all Adobe-related processes from the task manager and reboot the computer and check again.

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

      M
      Markom28529666y3j0
      Participant
      February 22, 2023

      Hi Sishabh,
      Many thanks, that was actually the problem. Don't know how that happend but our IT Support had to remove an older version. Would the update install a complete new version? Don't think our IT guys installed two versions. 
      The problem is solved and I can work again - many thanks. Have a great day,
      Pat

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      February 24, 2023

      Awesome! Glad to hear that, @Markom28529666y3j0. Feel free to reach out if you have questions or issues. 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices