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Can't open PDF exported in InDesign

Advisor ,
Aug 28, 2023 Aug 28, 2023

I can't open a PDF I exported from InDesign and need to get it to an editor.   I'm using the options below.  Then get the error shown in the screen shot below that.  Why is this happening?   

 

bartonlew_0-1693277870878.png

 

bartonlew_1-1693277975383.png

 

TOPICS
How to , Import and export , Print
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correct answers 1 Correct answer

Community Expert , Aug 28, 2023 Aug 28, 2023

Is InDesign showing an error? What size is the PDF? Are you sure the file is finished writing? Look in Window > Utilities > Background Tasks. Perhaps InDesign has not finished writing the file.

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

Is InDesign showing an error? What size is the PDF? Are you sure the file is finished writing? Look in Window > Utilities > Background Tasks. Perhaps InDesign has not finished writing the file.

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Advisor ,
Aug 29, 2023 Aug 29, 2023

Thanks.  I noticed it was inconsistent as to whether it would open or not.  It's working fine now.  I think you're right and the file had not finished writing when it wouldn't work.  There is no status bar as to the progress in InDesign after you export and I was waiting a few seconds and then trying to open in Adobe.  But at 120 pp. I think maybe the file hadn't finished writing.  

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

Error message says Acrobat is unable to open the file, not InDesign...

There are basically two possibilities here, as the error message says, either the file is damaged, and you should export it again, or perhaps this is a not really the PDF, but rather a sync file in cloud storage or a file that has had its extencion changed to .pdf, but that's less likely.

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Advisor ,
Aug 29, 2023 Aug 29, 2023

You're right about the error message.  I just wondered if InDesign had faultily exported the file.  But I think (per above) it's because it hadn't finished writing when I was trying to open it.  Thanks.  

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

If you needed that quickly you should have enabled "View PDF After Exporting."

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Advisor ,
Aug 29, 2023 Aug 29, 2023
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Good to know thanks!

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