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Can't place images, add shapes/text boxes, or double-click to edit text

New Here ,
Jan 22, 2019 Jan 22, 2019

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I'm not sure what's going on, but InDesign turned on me today. I consider myself an advanced user with 12+ years experience, using daily in my work for 7+ years… and I am baffled.

I am suddenly unable to:

  • Place images (PSD, JPG, TIFF, etc.). The image appears in the cursor, but when I click to place, nothing happens. Over and over.
  • Add shapes via Rectangle, Ellipse, or Polygon Tool — when I attempt, I end up selecting all objects on my page.
  • Add text boxes. Same as above, selects all objects on page.
  • Cannot double-click to edit text — typically from the black cursor (V), I am able to double-click on a text box and it will select all text, or bring up the typing cursor. That's not happening. I end up moving the text box entirely.
  • There are probably other things happening that I'm not yet aware of, because I've been stuck on these.

I have:

  • Tried a fresh document
  • Restarted InDesign
  • Cleared Preferences while launching InDesign (Shift+Command+Control+Option)
  • Uninstalled and reinstalled InDesign
  • Restarted my computer

It's possible I pressed a key on my keyboard that somehow put it in a mode I am unaware of… but seems unlikely. Screenshot for reference, doubt anything can be told by it.  Please help!

screenshot.png

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

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Which version of InDesign and OS?

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Adobe Employee ,
Jan 23, 2019 Jan 23, 2019

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Hi Kyle,

We are sorry to hear about this. Along with the details asked by Derek, would request if you can check how InDesign works in Root account: How to enable the root user on your Mac or change your root password - Apple Support.

If that works fine, it could be something related to permissions. Please follow the steps shared here to repair permissions for Adobe Folders: https://indd.adobe.com/view/d6f78247-7e41-4982-b380-68c0d465fd91

Regards,

Srishti

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Hi Kyle,

Any luck resolving this? I'm having same issue. Just happened out of the blue in the middle of working on a document I'd been working on for a week. Same issue with any ID document I open. Can't select, edit or move anything.

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Community Expert ,
Mar 25, 2019 Mar 25, 2019

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Is it InDesign or the document, in other words: does it happen with every document and with new documents as well?

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Every document. New as well.

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Community Expert ,
Mar 25, 2019 Mar 25, 2019

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Are you using any third party plug-ins (either directly for InDesign or with your Mac in general)? If so disable them and see if the problem persists.

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