• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cannot download/install InDesign template

Community Beginner ,
Oct 04, 2023 Oct 04, 2023

Copy link to clipboard

Copied

Jess28445320xylc_0-1696427111136.png

Nothing happens when I click 'Download'. I reached out to Virtual Assistant, waited for live agent - never came. Went on Twitter for Adobe help, someone answered then never came back, went on Adobe Care support chat (Twitter) but no one answered so I called in and was told I would be sent tutorials on how to download apps....somebody with some common sense please help.

TOPICS
How to

Views

75

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 11, 2023 Oct 11, 2023

Copy link to clipboard

Copied

LATEST

Log out on the
Adobe CC Website

Log out of CC Desktop App

Log out of InDesign (Window>Help>Log out)

 

Restart

Login on on the CC website

Logn to CC Desktop

Login to Adobe Indesign (Window>Help>Login) (once Indesign is opened - you may already be logged in)

Try again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines