Cannot open files in InDesign (Was "InDesign")

New Here ,
Jul 06, 2022 Jul 06, 2022

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Hi all, I have a problem with InDesign, when I open the application I remain the initial screen and I cannot open the files. I tried to uninstall and reinstall it but nothing has changed.

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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Did you reset your preferences?

Here are some things to try:

https://www.ideastraining.com/TutorialsAndTips/TroubeshootInDesign.html

 

PS: Check your keyboard too--I think your caps lock is stuck on.

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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Community Expert ,
Jul 10, 2022 Jul 10, 2022

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What Creamer Training suggests, is what I would try first.

Lee- Graphic Designer, Print Specialist, Photographer

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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  1. OS? Version?
  2. Version of InDesign?
  3. Did it happen always on that computer or started the problem recently?
  4. If you create a new user, does it happen if you use this new user?
  5. How was InDesign installed?

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New Here ,
Jul 06, 2022 Jul 06, 2022

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1. MacBook Air

2. Indesign 2022

3. The problem has started today

4. /

5. From Adobe Creative Cloud

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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If you create another user, a test user, on your computer, does it happen there too? If no, then is the problem to look for in the user settings. 

You can delete the test user easy. 

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