Cannot open files in InDesign (Was "InDesign")

Forum|Forum|3 years ago
July 6, 2022
2 replies
326 views

Hi all, I have a problem with InDesign, when I open the application I remain the initial screen and I cannot open the files. I tried to uninstall and reinstall it but nothing has changed.

This topic has been closed for replies.

Willi Adelberger

Community Expert

OS? Version?
Version of InDesign?
Did it happen always on that computer or started the problem recently?
If you create a new user, does it happen if you use this new user?
How was InDesign installed?

A

Antonella25150665s42mAuthor

Participant

1. MacBook Air

2. Indesign 2022

3. The problem has started today

4. /

5. From Adobe Creative Cloud

Willi Adelberger

Community Expert

If you create another user, a test user, on your computer, does it happen there too? If no, then is the problem to look for in the user settings.

You can delete the test user easy.

Dave Creamer of IDEAS

Community Expert

Did you reset your preferences?

Here are some things to try:

https://www.ideastraining.com/TutorialsAndTips/TroubeshootInDesign.html

PS: Check your keyboard too--I think your caps lock is stuck on.

David Creamer: Community Expert (ACI and ACE 1995-2023)

Jumpenjax

Community Expert

What Creamer Training suggests, is what I would try first.

Lee- Graphic Designer, Print Specialist, Photographer

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