Cannot open the indd file

[Leticia28237963ych6]

Hi, 

I Have a working file that I worked in ID2023 then when I opened it the day after it doesn't open anymore.

Other working files are opening though.

Can anyone help? 🥺 Thanks in advance

[Willi Adelberger]

1. Do you want to open it on the same computer or did you save it on a shared server or cloud file? Then go with right mouse click in Finder or Explorer and choose make offline available.
2. Do you see a lock sidecar file? Delete it.
3. Do you try to open it with anouther version than CC 2023, an older version to open the file? Then use the latest version.

[Leticia28237963ych6]

Hello, Just using the same computer, didnt saved it on cloud or shared server. Where do i find this lock sidecar file? Yes my indesign app is updated as it says on CC app manager list. Still wont open

[Peter Spier]

Look for a file with a .idlk extension in the same folder as the file that will not open and delete thaat.

[Leticia28237963ych6]

There is no such file in the same folder.

[mk-will]

Which way did you try to open the file?

Double-click or through the menu file-open?

Btw. what OS ar you using and where (folder) is the file stored?

Regards

Stephan

[Leticia28237963ych6]

Double-click and through file-open.

MacOS Ventura 13.2.

Storing my files to External Drive Passport Seagate (1tb).

[mk-will]

So maybe you have a permissions problem accessing the external drive.

I've read that with the latest MacOS InDesign must get permission to access all harddrives and that this can be done in system settings under security.

But as I do not have MacOS 11 or newer I can not tell what exactly to do.

But there are a few threads related to this.

Regards

Stephan

[Peter Spier]

Is your OS set to show file extensions? If not you really can't tell what sort of file you're trying to open...

[Leticia28237963ych6]

OS is set to show file extensions. 

[Peter Spier]

Will it open if you move it to your desktop? There are apparently a number of recent changes to how permissions work on Mac OS that are causing issues for some users.

[BobLevine]

That is not an error you'd get with an file created in a later version, so I think we can eliminate that.

If that file is in an iCloud, OneDrive, Google Drive, or Dropbox folder, make sure that the entire folder is not taking advantage of a smart sync feature and that all files are readily available on the hard drive.