• Global community
    • Language:
      • Deutsch
      • English
      • Espaรฑol
      • Franรงais
      • Portuguรชs
  • ๆ—ฅๆœฌ่ชžใ‚ณใƒŸใƒฅใƒ‹ใƒ†ใ‚ฃ
    Dedicated community for Japanese speakers
  • ํ•œ๊ตญ ์ปค๋ฎค๋‹ˆํ‹ฐ
    Dedicated community for Korean speakers
Exit Search
0

Cannot open the indd file

New Here ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

Hi, 

 

I Have a working file that I worked in ID2023 then when I opened it the day after it doesn't open anymore.

Other working files are opening though.

 

 

Can anyone help? ๐Ÿฅบ Thanks in advanceScreenshot 2023-02-03 at 1.49.59 PM.png

TOPICS
How to

Views

310

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

  1. Do you want to open it on the same computer or did you save it on a shared server or cloud file? Then go with right mouse click in Finder or Explorer and choose make offline available.
  2. Do you see a lock sidecar file? Delete it.
  3. Do you try to open it with anouther version than CC 2023, an older version to open the file? Then use the latest version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

Hello, Just using the same computer, didnt saved it on cloud or shared server. Where do i find this lock sidecar file? Yes my indesign app is updated as it says on CC app manager list. Still wont open

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

Look for a file with a .idlk extension in the same folder as the file that will not open and delete thaat.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

There is no such file in the same folder.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

Which way did you try to open the file?

Double-click or through the menu file-open?

 

Btw. what OS ar you using and where (folder) is the file stored?

 

Regards

Stephan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 05, 2023 Feb 05, 2023

Copy link to clipboard

Copied

Double-click and through file-open.

MacOS Ventura 13.2.

Storing my files to External Drive Passport Seagate (1tb).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 06, 2023 Feb 06, 2023

Copy link to clipboard

Copied

LATEST

So maybe you have a permissions problem accessing the external drive.

I've read that with the latest MacOS InDesign must get permission to access all harddrives and that this can be done in system settings under security.

But as I do not have MacOS 11 or newer I can not tell what exactly to do.

But there are a few threads related to this.

 

Regards

Stephan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

Is your OS set to show file extensions? If not you really can't tell what sort of file you're trying to open...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 05, 2023 Feb 05, 2023

Copy link to clipboard

Copied

OS is set to show file extensions. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 05, 2023 Feb 05, 2023

Copy link to clipboard

Copied

Will it open if you move it to your desktop? There are apparently a number of recent changes to how permissions work on Mac OS that are causing issues for some users.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 05, 2023 Feb 05, 2023

Copy link to clipboard

Copied

That is not an error you'd get with an file created in a later version, so I think we can eliminate that.

 

If that file is in an iCloud, OneDrive, Google Drive, or Dropbox folder, make sure that the entire folder is not taking advantage of a smart sync feature and that all files are readily available on the hard drive.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines