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Participant
July 6, 2017
Answered

Cannot save as to network on Windows 10 Indesign CC 2014

  • July 6, 2017
  • 5 replies
  • 707 views

We were working just fine yesterday and today we cannot save as to the network.  We can see the network, open files, create a new file and do a save but not a save as.

Please help!

    This topic has been closed for replies.
    Correct answer Frans v.d. Geest

    This is really, really a server permissions problem, not an InDesign problem... really. It could be temp files that are written for example etc. without the proper permissions. It is indeed for IT to solve this.

    5 replies

    Om Nath Jha
    Legend
    July 7, 2017

    Hi there,

    As suggested by experts, this is a network permissions related issue and it cannot be solved at InDesign level. Here's a help file with details: Network crashes prevent InDesign from reading from or writing to open files

    Regards,

    Om

    Frans v.d. Geest
    Community Expert
    Frans v.d. GeestCommunity ExpertCorrect answer
    Community Expert
    July 6, 2017

    This is really, really a server permissions problem, not an InDesign problem... really. It could be temp files that are written for example etc. without the proper permissions. It is indeed for IT to solve this.

    JonathanArias
    Legend
    July 6, 2017

    I understand. I have had exactly the same issues for 7 years and i have opened tickets with IT and at the end they tell me what i am telling you. Just sharing from personal experience, the working of servers in indesign causes issues. Good luck. the best advice i can give is to work locally. I did that and the issues with permissions, files not opening, weird errors windows all went away once i changed the work style and worked locally.

    On time we had to move 500 job folder with packaged indesign files from a windows server thru an x-server since IT said that would resolved the permissions and other issues, but than again it happened, and they asked to work locally. 

    BobLevine
    Community Expert
    Community Expert
    July 6, 2017

    There are too many IT people out there that think one size fits all and don't want to be bothered setting things up for publishing workflows. This is a server issue and needs to be addressed at that level.

    BobLevine
    Community Expert
    Community Expert
    July 6, 2017

    Have your IT folks check all the permissions settings for that server. There should be no problems working with a robust server.

    JonathanArias
    Legend
    July 6, 2017

    Indesign does not like working of servers. move files locally, work on them and put them back when done and all of your issues will go away. This issue is reported by people every week and the best thing you can do is move the files locally, work on them and move them back when done. Your issues will go away if work this way

    Participant
    July 6, 2017

    We were working this way for like 10 years and now all of a sudden it doesn't work.  This was our temporary fix but it isn't a solution.  She saves up to 500 new files everyday.