Cannot Save PDF from InDesign: Error Message 'File Already Open'

[lauraw18983167]

This annoying Problem is back !

Sequoia 15.0. indesign V19.5

<Title renamed by MOD>

[Steve Werner]

You don't SAVE PDF files to InDesign. It sounds like you want to do File > Place to place it in an open InDesign file.

[lauraw18983167]

I am NOT saving it.... I am exporting the indesign File as a PDF. this error has been kicking about for years, thought it was fixed but now back. 

[Robert at ID-Tasker]

From what I've read recently - there are bugs in Sequoia - specifically network access / protocols - so maybe even if you are not saving on the network drive - it might be somehow related. 

[Steve Werner]

I have no network drive. I'm saving to the Desktop. 

[Steve Werner]

I have a backup computer running InDesign 19.5 and I've installed Sequoia 15.0.

With a test InDesign file, I had no problem exporting a PDF.

Can you provide more information about the file. Does this happen with every file which you test?

[lauraw18983167]

hi there = yes happens every time. My place of work I work off a shared server. Meaning I have to rename the pdf - I cannot overright the PDF with the same name. This used to happen years ago, but was fixed. Thanks

[Steve Werner]

Do you have an IT person at your place of work who can help you with this kind of problem? Server issues are difficult to solve from outside the system.

[leo.r]

Do I understand correctly that the problem started after upgrading to Sequoia?

[lauraw18983167]

ye re: new operating system. No my IT help desk is 100% PC. They are usless with macs. 

[leo.r · Accepted solution]

ye re: new operating system.

By @lauraw18983167

I take it that it means that the problem started after upgrading to Sequoia.

Then that's probably the reason for the issue. Sequoia is too new. It's still too risky to upgrade to Sequoia on a working machine (plus, with all fairness, there isn't a single reason to do so anyway).

Try to revert to Sonoma one way or another. If you can create a separate partition on your drive, install Sonoma there and work from there. You can switch back to Sequoia when the problem is addressed.

[lauraw18983167]

unknown to me my machine did it automatically. I dont normally update ! thanks

[leo.r]

ok i see. yes those auto-updates can wreck havoc. you can disable it in System Settings as you probably know anyway.